Hospital for Special Surgery

The staff was extremely helpful in answering any questions we had and providing recommendations for restaurants and directions. The rooms and property were always clean. Breakfast provided many choices da and was always well stocked. The breakfast bone moves quickly and efficiently. The frosted glass shower/bathroom wall” was NOT an issue as the person in the bathroom could only be seen as a “blob.”

Courteous and friendly staff

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.