Hurt Hotels

"Overall nice place to stay. Sherry at front desk was very helpful and nice. Place was clean. Location was fine for what we came for. However, does need to be updated and maintenance. Breakfast was fine. Air conditioning worked well."

"The breakfast was delicious. The room was so clean! Staff was friendly. I really like Tru! "

"Breakfast was a little bit of a letdown biscuits were hard and dry and bacon was overcooked."

"Rooms were clean and the guys at the front desk were very nice. Only down side was the “business center” computer was so slow and outdated I couldn’t use. The elevator was very wobbly and slow…reported to the front desk."

"We had an amazing, relaxing time! Susan was excellent to work with. The area was clean, quiet, relaxing, with a beautiful view. Would love to stay again soon!"

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."

"Beautiful home with amazing location and excellent views. Having the ability to bring your boat and dock it right at the house it’s such a huge bonus. The house is immaculate and has everything you would need for whatever you wanted to do. Be that stay in and cook a gourmet meal or just relax and take a break. This is our second stay and everyone has enjoyed it immensely both times. The Host is excellent with communication, friendly and was very helpful with information we had requested. Definitely will be back to this great house!"

"Love this cozy cabin. The view of the lake is beautiful. Enjoyed relaxing on the deck and dock. Will be staying here again. Wonderful hosts! "

"It was all very pleasant!"