Hutchins Hotel Guide - Hotels with Pool in Hutchins, Dallas

"We booked here for an anniversary trip. We were greeted on arrival and got checked in. We were disappointed to be given a room with the elevator directly outside our door. Despite being there Tues-Fri, it was a high traffic area and we listened to the elevator ding well into the evening while trying to sleep. It was a spacious room with separate bedroom and sitting area which was nice. The bed was quite comfortable but the outlets in the room didn’t work, particularly the bedside ones which meant we couldn’t use the lamp or charge phones on the nightstand. Other elements of the hotel were visibly worn including badly water damaged bathroom door and walls. Water pressure was too poor to wash hair. By far the most notable element of our stay was that our 7th floor room had an abundance of roaches. When we shared this with the staff they said they would let their manager know but we received no follow up. When we checked out, we reiterated this issue and did not receive so much as an apology and they barely acknowledged we had said anything. Because of the roach issue, we declined to take advantage of the breakfast beyond a cup of coffee. There was ample parking in the underground garage and that was convenient. "

"It was amazing "

"Everything good"

"Clean"

"Great hotel for the price"

"I checked in, got my keys, they worked for the elevator but not the room... I use the courtesy phone and the lady said she will send up maintenance... I wait 25 minutes no one comes... I call back and this time the lady says the keys need to be recoded... I tell her no lights are coming on at all so the battery is probably out... She says nope come back down... When I get there there's 10 people in front of me so I wait... I finally get the new keys, go to the room and they still don't work... I call back and this time she says hey I have another room available now would you like that??? I says yes and finally after one hour I can finally relax... I open the window to let in some light and the window is being held together with packing tape!!! Later I calll the front desk to ask about parking for my son that I net in Dallas... She tells ne it's 20 per day for here or holiday inn across the street, BUT there is houly parking... I ask how much is that and she says she doesn't know because she doesn't park here!!!!! Next, I get back and want to put some food in the microwave... Only problem there ISN'T ONE!!!!! But breakfast buffet is 20 bucks... They want to rip you off however they can!!! THIS IS THE FREAKING WORST IHG HOTEL I HAVE EVER STAYED IN!!! ABSOLUTELY PATHETIC!!!! AND WITH ALL THE PROBLEMS AND NO ONE OFFERED ME ANY POINTS FOr MY TROUBLES!!!!"

"EASY CHECK IN. QUIET STAY."

"Staff was super friendly. Clean room. "

"Everything was great. Well worth it"