Colorado Springs Hotel Guide - Icon Cimema Colorado Springs hotels in Colorado Springs, United States of America.

"Good space in suites!"

" ⸻ Booked this hotel based on its 4-star rating and appealing photos, but unfortunately, the reality didn’t match expectations. Upon arrival, it felt more like a 2-star—maybe a 3-star at best. The property is very dated and lacks basic amenities. Housekeeping provides only two very small bars of soap (about the size of a quarter), which is clearly insufficient for a family of four staying five nights—you constantly have to ask for more. There was no room service available during our stay, as we were told via text that they were fully booked. Hot water was inconsistent, and when we brought it up, we were told it happens when too many guests are showering at the same time. The pool was frequently closed for maintenance, which was disappointing. Breakfast service was slow, and at one point they even ran out of plates. To top it off, the hotel bar closes at 9 PM, which is quite early for a property advertised at this level. There are many other issues I could mention, but overall, this stay was very disappointing. I would not recommend staying here—save your money."

"Great place friendly staff "

"Clean comfortable room in a great location. Helpful staff. Free breakfast was good value for the money. Didn’t get to take advantage of the evening kick back but also a nice perk. "

"So welcoming to our pet. Good piddle grounds with poop bags. "

"It was very pleasant "

"The staff went above and beyond for our stay and found my sons build a bear he lost by the fire place. We always come back here every spring break. "

"Extremely poor lighting fell down the stairs with my pet in hand no lights on stairs was having to leave at 6am for travel now have a huge swollen left ankle will never stay here again for fear of my own physical health "

"None "