Ilford Hotel Guide - Golf Hotels in Ilford, London

"Perfect location "

"Room not great, b and m toilet roll stand and bath panel falling off. Bed uncomfortable Great location"

"Room was clean , staff was friendly "

"This is a beautiful older hotel. The beds are wonderful and the staff was excellent. I highly recommend this hotel. "

"We have stayed many times at the hotel and the experience has always been exceptional. Front office manager, Jay Rayapati, had arranged a beautiful garden deluxe rom for us, and Daniel checked us in. From the professional and courteous staff, the outstanding food, comfortable and spacious room, this was a memorable visit. Thanks to all at Royal Garden Hotel. "

"Very centric"

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"