Monnickendam Hotel Guide - In de Bonten Os hotels in Monnickendam, Netherlands.

"The hotel was very accommodating to us and our rooms were ready earlier than expected! "

"Wonderful views"

"Property was well maintained and the staff was extremely helpful and most of all friendly. "

"Staff were brilliant and so helpful. Room was perfect and location even better! Cant praise the hotel enough 10/10 experience and will be back when i return to the Dam! "

"location is very good! Staff super friendly ! I Will definitely come again ! "

"Seamless stay! Hotel was clean, room was perfect, staff were nice and we had easy access to transit to get to city centre. Definitely recommend staying here!"

"I was worried about my windowless room but it was surprisingly undepressing. Staff were great. Cafe was great, although they were about to change the food menu so i can’t vouch for it now. Location is pretty walkable, but it depends on what you want to be close to. I loved that there were bikes for rent right at the hotel."

"The hotel in itself was nice, modern and the location is in a quiet area. However, unfortunately, we had multiple issues with our stay. Checking in process was easy and seamless, however upon entering the room, our bathroom door was jammed shut and took some prying to open. After adjusting the bed, it became clear it hadn’t been cleaned properly as there was a suspicious white stains on the headboard. The hairdryer looked like it had set it self on fire and melted. The plug socket near the sink was hanging off (BIG HAZARD). The morning after our first night, we went to raise these issues with the front desk. The first person we spoke to was so disinterested and was pre occupied doing something on her computer, even after asking us what the issues were. The second staffer then came along and asked us to recall the issues again, as the first staffer couldn’t recite what we had just said. We noticed how the second staffer didn’t write down any of what we told her - which was interesting because we had more than one issue. Upon getting back to the room, the only issue that had been rectified was a new hairdryer. The stains were still on the headboard and the bed had not been changed, just remade with existing sheets. Overall we are disappointed in the stay and wouldn’t recommend. To boot, the customer service was borderline non existent. We have photos of everything too. "

"They were very friendly and attentive. "