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Reviews of WoodSpring Suites Inverness

2.5 out of 5
WoodSpring Suites Inverness
123 South Seminole Avenue, Inverness, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 86 reviews" "
Rating 8 - Good. 17 out of 86 reviews" "
Rating 6 - Okay. 14 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 5 out of 86 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities
Room operations. Lighting was wired wrong. Switches did not operate light. Clock was wired to lights. Shower water would not get hot. Lukewarm at max. Dead bolt would not engage into strike plate. Bed squeaks. Only horizontal blinds on window. No black out. Cigarette butts in grass and flower beds. Call to front desk but no answer. This place is only 8 months old. Surprised these items were never reported or corrected.
Stayed 1 night in Apr 2024

6/10 Okay

Kara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was clean, which was a plus! Absolutely no frills for the price though...including no ice machine anywhere and no blow dryer in room. Also, while there was a kitchenette, there were no kitchen items to use unless you "rented" from the front desk.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Tony FD on 13 May 2024
Thank you for your rating!

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, but the bed was quite hard.
Stayed 2 nights in Mar 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is an a good location in town it was not that quiet at night great staff ,very helpful, and professional .
Stayed 2 nights in Apr 2024

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

LUBNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for walking through shops and restaurants downtown. Very clean and staff was very welcoming and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful answering all the questions we had.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Super basic accommodations- but very clean and tidy. Towels in the bathroom are child size, that’s probably the one area they could make a nice improvement on. The staff is a bit less professional. Checking out, you can hear them talking in the back room. This morning I was greeted with multiple expletives from conversations with staff members. Otherwise, great and enjoyable stay!
Stayed 1 night in Mar 2024

10/10 Excellent

DANA M.

Liked: Cleanliness, staff & service
rooms nice and clean
Stayed 1 night in Feb 2024

6/10 Okay

JEFF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No coffee in room . Just very small cups in lobby. Then open a very heavy door with cups of coffee in your hand first thing in the morning. This is just not right.
Stayed 1 night in Mar 2024

6/10 Okay

Kathleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was quite basic. Beds were bit soft. Only shampoo and one bar of soap. No conditioner or lotion. Poor lighting. Would probably not stay again. The desk staff was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, we stayed March 2024. Little confused staff at check in even though we had reservations, and same with check out be we figured it’s a new hotel so they are still figuring things out. All of the staff were super friendly & helpful. Walking distance to downtown and two blocks to Citrus Hospital. The rooms were clean. Our only complaint was the bed, which was on a flimsy cot style frame and terrible uncomfortable mattress. No pool, wish it had a pool.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice properties. A coffee machine and luggage stand in the room would be nice.
Stayed 1 night in Mar 2024

8/10 Good

GEORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable room. Rate was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk.
Stayed 1 night in Mar 2024

10/10 Excellent

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and knowledgeable about the area. You can easily walk to dinner. Local restaurants were good. Walgreens was walkable as well. The room was clean. The water was hot anytime we used it, so not sure why someone stayed otherwise. It was easy to travel to other areas for sightseeing. We stayed 5 nights.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, staff, all around 👍👍👍
Stayed 3 nights in Feb 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

8/10 Good

Sally, Madison

Travelled with family
Liked: Cleanliness, staff & service
Staff was very helpful and accomodating. Jessie and Lorrie were especially great!
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for access to the town and bike trail.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a pleasant check-in.
Stayed 1 night in Feb 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, room is modern and up to date. Seems still brand new. Quiet area and cozy. Highly recommend this hotel if staying in the Inverness area!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel close to hospital. Good for business or leisure travel.
Stayed 2 nights in Jan 2024

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great Staff. Uncomfortable Stay.
New building. Had a peculiar smell to it.Building is settling and my door was hard to open and even harder to lock.walls are paper thin. I was there for five nights. I listened to either talking or snoring from other rooms for 3 out of five. The rooms have kitchenetts and someone cooked something that smelled awful and found its way into my room where it stayed. Although the hotel is new,it is obvious it was done on the cheap with low grade materials. I had hot water in the sink and only warm in the shower. I even tried to stagger the times i used it to see if capacity was the issue.nope.
Stayed 5 nights in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Never been in a hotel where you throw out the room garbage, usually maid service does that. Hotel was clean and mostly quiet. Laundry was convenient and restaurants we in walkinv distance. I would stay again
Stayed 2 nights in Jan 2024

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Clarence

Travelled with family
Liked: Cleanliness
The staff was friendly and helpful. The showers do not get hot. You have to request a hair dryer. The bed was comfortable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Liked: Amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
The hotel looked to be recently renovated. Very ckean. The walls are very thin however so neighbors and people in the halls could be heard.
Stayed 1 night in Dec 2023

10/10 Excellent

Amy, Conyers

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy about it but the convenience is amazing! This hospital is walking distance to the hospital and is perfect for stays to care for family/friends recovering. It is also walking distance to the downtown shopping and several great restaurants/bars. The staff was very nice and professional. I had to extend my stay a few times and they made it super easy. Overall I really enjoyed my stay while going through a rough experience with a family member in the hospital. Also, having a laundry room was super nice since extending my stay meant I ran out of clean clothes.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kristi, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this is the best hotel in the area. My room was clean, and staff was SUPER helpful and friendly (especially Jen). Thank you so much and I will be recommending your hotel to my mother. I will always stay here from now on.
Stayed 2 nights in Dec 2023

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023

2/10 Terrible

Stacey

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
The receptionist was very nice and the hotel was clean.
Stayed 1 night in Nov 2023

6/10 Okay

Alexander

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Kathy at the front desk was phenomenal and helped when my reservation wasn’t loading. She was so friendly and professional. Rooms are so nice. Bed mattress is a little uncomfortable but great stay aside from that
Stayed 1 night in Oct 2023

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, Great location for downtown, festivities.
Stayed 2 nights in Oct 2023

6/10 Okay

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing we didn’t like was there was no rugs or carpet inside of the room.
Stayed 1 night in Sep 2023

8/10 Good

Carol

Liked: Property conditions & facilities
Basic but clean
Stayed 1 night in Sep 2023

10/10 Excellent

Tre

Stayed 1 night in Oct 2023

10/10 Excellent

Geraldina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great customer service, we feel welcome!
Stayed 1 night in Oct 2023

2/10 Terrible

Jenise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Found two roaches in our room within a few minutes of walking in
Stayed 1 night in Sep 2023