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Reviews of Punta Molino Beach Resort and Thermal Spa

5 out of 5
Punta Molino Beach Resort and Thermal Spa
Lungomare C. Colombo 23, Ischia, NA

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 7 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is very dated for the price you pay and the gym is unusable and should not be advertised. It smells and has no air conditioning. Breakfast quality is average but the restaurant staff are lovely.
Stayed 3 nights in Jun 2023
Response from Punta Molino Beach Resort & Thermal Spa on 18 Jul 2023
We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback, and we will take it into account to make improvements to the gym. We are glad that you enjoyed the friendliness of our staff, as it is important to us that our guests feel well taken care of in every situation. Thank you again, and best regards Punta Molino Beach Resort & Thermal Spa staff

6/10 Okay

James

Travelled with family
Liked: Cleanliness
It was a older hotel and it did NOT deserve a 5-star rating
Stayed 4 nights in Jul 2023
Response from Punta Molino Beach Resort & Thermal Spa on 17 Jul 2023
We apologize that our Punta Molino Beach Resort & Thermal Spa did not meet your expectations. It is important for us to receive constructive feedback from our guests in order to continuously improve. We would appreciate knowing in which areas we fell short of your expectations so that we can address any issues and provide a better experience in the future.However, I would like to emphasize that the evaluation of a five-star hotel is based on specific criteria, including the quality of services offered, cleanliness, comfort, location, overall experience, and customer satisfaction. These evaluation standards are independent of the age of the hotel and focus on service quality and guest expectations. It is unclear what is meant by "older hotel" and how it affects the evaluation of a five-star hotel.We thank you for your feedback. Best regards, Punta Molino Beach Resort & Thermal Spa staff.

4/10 Poor

Hercel

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Marina

Stayed 4 nights in Jun 2023
Response from Staff Punta Molino on 17 Jul 2023
Gentile Marina, la ringraziamo per la sua valutazione! Il suo Feedback è molto importante per noi! Speriamo di rivederla presto nel nostro magnifico Punta Molino Beach Resort & Thermal Spa.

10/10 Excellent

Cheri Lynn

Stayed 1 night in Sep 2022

8/10 Good

Aziza

Stayed 4 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and Secluded
Love the Island of Ischia and booked the Punta Molino not knowing it. The hotel was great. Their staff were helpful and attentive from the beach staff to the concierge. The rooms were constantly cleaned and the views at breakfast spectacular. The hotel is located a 5 min walk from the main strip, but is tucked away in it's own grounds so it feels calm and secluded, perfect for a romantic get away.
Stayed 5 nights in Sep 2021

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Room comfort
Faded elegance
First, I need to note that the people are very nice . Sadly it’s an older hotel with old everything to match. Hard bed. A/C won’t go below 80°! And shades don’t block light. Even though I got a free upgrade, I left early. Also the absolute worst massage. It was free and I still ended it early. Was just a woman quickly rubbing oil on me. So uncomfortable. Asked for deep and she said she didn’t do that the hotel itself looks like it was beautiful 50 years ago. And hasn’t changed since.
Stayed 1 night in Jul 2021

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, tired decor and unpleasant smell.
So. There were definitely positive aspects - the service was mostly excellent, and the grounds of the hotel were lovely- from the gardens to the pool to the beach. Breakfast was also quite nice. The decor of the hotel was hard to get past - very tired, old 1960s kitsch. The gym was also Spartan and had no A/C. The biggest issue was that my room smelled strongly of smoke- it was clearly deeply embedded in the sad old furniture, because the hotel had just reopened and the smell was strongest after I came home from dinner and the maids had closed the door to the balcony. When I asked to switch rooms, the front desk said that the smell was merely from a nearby guest smoking on an adjacent balcony- which was clearly not the case. Also, the A/C didn’t seem to work. If this property had a major renovation, it would have a ton of potential- until then, I’d skip it.
Stayed 2 nights in May 2021

8/10 Good

Katerina, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view.. very convenient location, nice beach area, very friendly staff, great breakfast and bar menus. Dinner a la carte has room for improvement
Stayed 4 nights in Oct 2019

8/10 Good

Karerina, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property has an amazing location which quiet and close to everything you need at the same time. Hotel needs some renovations to be better aligned with 5-star property. Food in the restaurant for dinner wasn’t good and it was impossible to find a la cart menu in English. Bar options and breakfasts are really good. Personnel of the hotel is amazing and trying to make our stay as pleasant as possible
Stayed 1 night in Oct 2019

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from General Manager on 12 Aug 2019
Dear Guest, I would like to thank you for expressing a positive judgment. Hoping to have you again as our guest, along with all my staff kind regards,

10/10 Excellent

Andrea, Washington, DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on a small beach. Each morning, I enjoyed a delicious breakfast on the terrace overlooking the sea, then took a flight of stairs down to the beach to go swimming. Very friendly helpful staff. Beautiful immaculate room with comfortable beds. Wonderful AC -- I was actually too cold but left it like this, enjoying the option to be cold :)
Stayed 3 nights in Jun 2019
Response from Caterina on 12 Jul 2019
Dear Guest, I am very pleased to read your positive review from your recent stay with us at Punta Molino Beach Resort & SPA. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel,service and location. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I hope you will return to Ischia in the near future and look forward to the opportunity to welcome you back again at Punta Molino . Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, older crowd, terrible massage
Punta Molino was a wonderful place to stay! The staff were incredibly friendly and helpful. The breakfast was delicious with wonderful options and the grounds are lovely. The only caveat to a 5-star review would be for the spa. I got a “rest and relaxation” massage and it felt like the masseuse was just rubbing oil on me with no pressure. She didn’t speak English but I tried to gesture and use as many Italian words as possible to explain that I wanted her the apply more pressure to no avail. It was the worst massage I’ve ever had. She also started the massage with me on my stomach on the table with a pillow propped up for me to lay my head on. This made me have to turn my face to one side and crooked my neck up in an uncomfortable, hyperextended position. I finally took out the pillow and figured out a way to lay my head straight down, but the first few minutes were awful. I don’t know if this is just how Italian massages are or if it was the specific type of massage I got, but i would definitely steer clear of that one. Another thing to note is that the crowd is definitely an older one....most guests were 60+. This definitely isn’t a party hotel so if that’s what you’re looking for, stay elsewhere.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredible and couldn’t make you feel more welcome & pools were lovely. Would definitely recommend staying here. Ischia itself is a quiet island, which is exactly what we were looking for with great food and wine and the locals are warm & welcoming.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
amazing spa; small beach but nice sea. Great garden,quier
Stayed 1 night in Apr 2019
Response from Andrea Mattera on 21 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Andrea Mattera

8/10 Good

alla, lis angeles

Liked: Cleanliness, staff & service, room comfort
Beach front hotel
Excellent location, but very tired. Hotel hasn’t been renovated for decades. No key cards for your rooms, just old fashion keys which you suppose to return to front desk. The beach is very small , and I mean VERY small . A lot of nice spots get prebooked by the people who are checked in before you, and they get to keep it till the end of their stay. When I tried to complain about it , the response was that it’s not Miami Beach. The average age of hotel guests is over 60. And that’s sets the tone . The receptionist Yelena was great and very helpful
Stayed 4 nights in Jun 2018
Response from Caterina, Reception on 3 Aug 2018
Dear Guest, Dear Guest, I would like to thank you for dedicating part of your time to share with Tripadvisor travelers your stay in our Punta Molino Beach Resort & SPA, allowing us to monitor the quality of our services to bring them closer to your expectations. Having noted your overall positive judgment, I am grateful to you for pointing out to us the shortcomings you find in our services. This is another opportunity to improve our standard with the aim of meeting your expectations during your next stay in our facility. We just have to wait for it again and thank you again on behalf of all staff, Best regards

6/10 Okay

Dr MF

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I’d come back despite the shortcomings
No hot water in bathroom on several occasions. Went unshaven on last day. Wi-fi not operational 3 days of the stay. Lovely thermal swimming pool spoilt by poor cleanliness. Floor not swept/washed for 3 days with plastic wrapping debris/muddy footprints left unattended. Spa looking a little jaded. Service absolutely superb especially in restaurant and front desk. Lovely locale with delightful views from small secluded beach area. Easy stroll down to the harbour and fabulous food. Delightful gardens. Secluded area. A very restful and enjoyable holiday.
Stayed 7 nights in Oct 2017

4/10 Poor

Giancarlo

Liked: Cleanliness
Disliked: Staff & service
3 star at best!
This hotel does not deserve to be considered a 5 star, not even a 4 star. It is a 3 star at best. Although there are some good features about this hotel the problems outweigh the good. -the newly washed towels always smell like rancid oil. -you can't take a comfortable shower because the water temperature is constantly getting much hotter than you set it and then much colder and this continues throughout every shower you take. -the so called spa has one worker on site. We booked a manicure for my girlfriend and a pedicure for myself, which we asked to have simultaneously done at 12 pm and when we arrived the spa was empty. When the lady finally arrived she informed us that it would be one after the other. We didn't have the time do we cancelled the appointments. -the safes in our room and another couple's room traveling with us were not screwed down to anything, therefore not offering any sense of security. -on one of the days the maid turned down my a/c and left my balcony door unlocked and partially opened. -on my last night there my a/c stopped working. All in all I was glad to be leaving from my 4 night trip to Ischia. I would not stay here again and not recommend this hotel to anyone. The hotel does have a couple of good service oriented people that I'd like to mention. Ciro, the gentleman that picked us up in the shuttle at the port and Martina that works in the outdoor bar.
Stayed 4 nights in Sep 2017

4/10 Poor

Philip

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Didn't enjoy our stay - found reception rude and unhelpful . No point in getting a premium room as u will be disturbed by the music unless you are in bed after 11.30 then the breakfast tables get laid at 6.30 so u are wide awake again . I will say lovely room and view but no sleep. Like being back in the 80s when people get up at the crack of dawn to put books towels etc on the beds even though some don't even turn up during the day. Very amusing island itself is perfect and position of hotel is good they just need to make more of an effort to some guests
Stayed 4 nights in Sep 2017

8/10 Good

richard, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location, bit dated but none the less lovely
Stayed 5 nights in Aug 2017

10/10 Excellent

Inessa, Hawthore,NJ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
VERY GOOD HOTEL. CONVENIENT LOCATION. BEAUTIFUL SERVICE. The staff was wonderfully attentive, not imposing. A buffet breakfast was served on the terrace and offered all possible variety of products. All products are fresh and delicious and the restaurant service is superb.The room was amazing with a nice balcony and a beautiful view. The hotel overlooks its own private beach with ample chaise longue, overlooking the neighboring island of Procida and the impressive Castle of Castello Aragones. In the evening, at the piano bar, we had the opportunity to listen to very talented musicians and got a real pleasure from their singing. In general, the atmosphere was relaxed everywhere, and all the staff were immaculately presented and friendly. We always had help from employees on any questions and advice. Thanks to all the hotel's STAFF for their attention to us. Thanks to them, we had one of the best vacation and we will definitely return to our next summer. The best recommendations for all.
Stayed 14 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joseph, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle!!!!!!!
Our first time we loved.Definetely would return. The whole staff was friendly and accomode. Fabolous breakfast and great location.

10/10 Excellent

Pasqualina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andy, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location right on the beach.
Nice hotel right on the beach with everything you could ask for. You choose between the pools and the beach. Spa and restaurant on site. The breakfast in the morning was very good. Had a clean room that was quiet and away from the front part of the hotel.

10/10 Excellent

Roger, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel/spa
Wonderful hotel/spa on the coast with termal water open pool, next to a regular pool and with other termal facilities. The rooms are spacious and many with terraces. Cleanliness is excellent. The ample surrounding grounds are very well kept as a garden/park. The in house restaurant is first rate and there are other very good restaurants very close by. Prices are adequately high but well worth the experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant experience the pools and the accessibility to the ocean is certain a plus

10/10 Excellent

J , guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on beach
We had a great holiday, hotel room was great although just standard room. Nearby on the port is very good fish restaurants. Also the beach restaurant next door to the hotel is great and very welcoming. The Waltons garden is well worth a visit (Mortella)

8/10 Good

Chudleigh, Bromley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
We had a very enjoyable week at the hotel in mid September. Weather was great. Very friendly staff, nice location. Hotel very comfortable in a slightly old fashioned style. We were half board and had very nice evening meals - first course of four is an amazing buffet, followed by a served pasta course and a main course and then a sweet buffet. Nice beach and plenty of sun beds to go round. The pool attendants will keep the same beds for you each day so you don't have to get up early with the beach towels! Would go back again.

10/10 Excellent

Stephanie McIntyre, Halsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel, great location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pat, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5* Hotel in Ischia
Excellent hotel with very friendly helpful staff. Hotel very convenient for visiting the area and the local town. Visitors are mainly German and Russian with very few Brits

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!

10/10 Excellent

WILSON

Stayed 2 nights in Aug 2023
Response from Punta Molino Beach Resort & Thermal Spa on 30 Aug 2023
Dear guest,Thank you so much for your feedback. We are delighted that your experience lived up to your expectations. We hope to have you as our valued guest again. Thank you from the entire staff of Punta Molino Beach Resort & Thermal Spa

4/10 Poor

Jeanette

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Pasqualini R. on 30 Aug 2023
Dear guest,Thank you for your feedback. We deeply apologize for your dissatisfaction and would like to take the opportunity to receive any suggestions or advice you may want to share with us. Every piece of advice we receive represents an important opportunity for improvement, and we would be honored to work on it.Thank you once again for choosing the Punta Molino Beach Resort & Thermal Spa. We hope to have the chance to welcome you again in the future.Thank you from the entire staff.Best regards.

2/10 Terrible

concetta

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessima
Pessima
Stayed 1 night in Jul 2023
Response from Punta Molino Beach Resort & Beach Spa on 24 Jul 2023
Buonasera Sig. Concetta, siamo spiacenti di apprendere che il suo soggiorno non abbia soddisfatto le sue aspettative. Saremmo grati se volesse fornirci maggiori dettagli sulle criticità riscontrate, in modo da poter intervenire e garantire un'esperienza più piacevole per i nostri ospiti. Il nostro obiettivo è quello di migliorare in ogni aspetto possibile e soddisfare al meglio le esigenze dei nostri ospiti. Cordiali Saluti dallo staff del Punta Molino Beach Resort & Thermal Spa

10/10 Excellent

Lalla Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Punta Molino Beach Resort & Thermal Spa on 8 Jul 2023
Dear Lalla, thank you for your five-star review! We appreciate your support and trust. We hope to welcome you again in the future. Thank you again from the team at the enchanting Punta Molino Beach Resort and Thermal Spa.

8/10 Good

marco, Napoli

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel dal personale molto premuroso e pulizia impeccabile, ma struttura molto agé sia dentro che fuori. Colazione un po'ingessata
Stayed 1 night in Jul 2022

8/10 Good

Alberico Maria

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at punta molino! So Nice to have a own space at the beach. Super good service! The hotel feels a bit old, but very fresh and luxury. Perfect for a couple of days in Ischia.
Stayed 3 nights in Jun 2022

10/10 Excellent

anne mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

8/10 Good

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est très bien situé au calme et le personnel est aux petits soins.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

4 дня в этом отеле стали прекрасным завершением летнего сезона в Италии. Уютные комнаты, достаточно большого размера, с удобной кроватью и кондиционером. Богатые завтраки, где можно было выбрать все от соленого до сладкого и поднять бокал просекко за начало нового дня =)
Stayed 4 nights in Sep 2020

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Direzione on 12 Aug 2019
Gentile Ospite, desidero ringraziarLa per aver espresso un giudizio positivo. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,

10/10 Excellent

Annalisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È una struttura molto bella! Il personale cortese, la cucina ottima. Hanno una spiaggia dove i bagnini ti seguono e sono preparati anche nelle informazioni. Consiglierò questi albergo dove la cortesia e la qualità sono di casa. Annalisa
Stayed 4 nights in Jul 2019
Response from Direzione on 14 Aug 2019
Gentile Ospite, prima di tutto desidero ringraziarLa per averne condiviso un commento tanto piacevole e per aver consigliato la nostra struttura ad altri viaggiatori. Siamo veramente felici di leggere che il Suo soggiorno è stato all'altezza delle aspettative e sopratutto, per le parole espresse sul nostro personale. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale molto cordiale, , la cena sul terrazzo molto elegante e con molta scelta, la posizione
Stayed 1 night in Jul 2019
Response from Direzione on 14 Aug 2019
Gentile Ospite, prima di tutto desidero ringraziarLa per averne condiviso un commento tanto piacevole. Siamo veramente felici di leggere che il Suo soggiorno è stato all'altezza delle aspettative e sopratutto, per le parole espresse sul nostro personale. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,