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Hotel Casa HX - Adults Only

3.5 star property
Adults-only hotel with rooftop terrace and outdoor pool

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Casa HX - Adults Only

Spa Suite
Front of property
Suite, 1 King Bed
Terrace/patio
Terrace/patio
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is €99
Price available on 5/5/2024

Explore the area

Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Popular LocationBioluminescence Beach5 min walk
  • Popular LocationPunta Coco7 min walk
  • Popular LocationHolbox Ferry5 min drive
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Pillow menu
Renovated in 2022
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

Highlights

Furnished balcony
Separate dining area
Individually decorated
Private indoor hot tub
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Plunge Pool

King Suite with Plunge Pool

King Suite with Plunge Pool

Highlights

Deck/patio
Separate sitting area
Individually decorated
Private plunge pool
Air conditioning
Pillow menu
Renovated in 2022
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Pillow menu
Renovated in 2022
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Isla Holbox

Located in Isla Holbox, Hotel Casa HX - Adults Only is in a national park and near the beach. Holbox Ferry and Paseo Kuka Beach Path are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holbox Beach and Bioluminescence Beach. Spend some time exploring the area's activities, including whale-watching.
Visit our Isla Holbox travel guideOpens in a new window

What's nearby

  • Bioluminescence Beach - 5 min walk
  • Punta Coco - 7 min walk
  • Holbox Beach - 11 min walk
  • Holbox Letters - 4 min drive
  • Holbox Ferry - 5 min drive

Restaurants

  • Cafe del Mar - 13 min walk
  • The Hot Corner's Bar - 4 min drive
  • Viva Zapata - 4 min drive
  • Zomay Beach Bar - 19 min walk
  • Las Panchas - 4 min drive

About this property

Hotel Casa HX - Adults Only

Consider a stay at Hotel Casa HX - Adults Only and take advantage of a poolside bar, a rooftop terrace and a garden. Treat yourself to spa services, such as a deep-tissue massage or a facial. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sunloungers and pool umbrellas
  • Bike hire, a round-trip airport shuttle (surcharge) and an outdoor pool
  • Luggage storage, a TV in reception and multilingual staff
  • Tour/ticket information, a front desk safe and smoke-free property
  • Guest reviews speak well of the helpful staff and location
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with free toiletries
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Does Hotel Casa HX - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa HX - Adults Only?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hotel Casa HX - Adults Only on 5 May 2024 start from €99.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa HX - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa HX - Adults Only?

This property doesn't offer parking.

Hotel Casa HX - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 165 reviews" "
Rating 8 - Good. 22 out of 165 reviews" "
Rating 6 - Okay. 5 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

ian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
Stayed 7 nights in Feb 2024

2/10 Terrible

Esmeralda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
Stayed 5 nights in Feb 2024

2/10 Terrible

Ahsan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from the center of town. We enjoyed our stay!
Stayed 2 nights in Dec 2023

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
Stayed 5 nights in Dec 2023

4/10 Poor

Shannon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrei

Stayed 1 night in Aug 2023

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and relax, breakfast had a different option every morning, and delicious. Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
Stayed 4 nights in Jun 2023

10/10 Excellent

Colinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence! The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

Breici

Liked: Cleanliness, staff & service, property conditions & facilities
We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.
Stayed 6 nights in Jul 2023