Lázaro Cárdenas Holidays

We stayed at Hotel Sabari for our 15 year anniversary, We splurged and chose one of the expensive suites that said it had a private cenote and your own plunge pool. When we got to our room it had neither. The cenote was not private and was full of seaweed. The room didn't even have a bath, only a shower. There was nothing appealing about the room, in fact it was just a longer room compared to their most basic room. We asked to switch to a downgraded room so we could have a plunge pool and the hotel staff refused to refund the difference of over $2000. We even showed them on Expedia where it said the cenote suite would come with a plunge pool. They blamed Expedia and said we would have to take it up with him. However the hotel is the one who provides the details listed for the hotel rooms on Expedia. The second issue is that they made a meal with animal products after explaining how important it was not to have any, I haven't eaten animal products in 25 years. They guaranteed my meal would be vegan, the next day we went to order it again and they said they were not able to make it vegan, that the noodles had eggs in them. When I had eaten the meal I had gotten so sick vomiting and diarrhea ALL night. I thought it was just from being in a new country but I now know It was because they fed me eggs. We try and support the smaller hotels during their off season but we will never go there again. Most of the staff were very kind, the manager however lied to our faces again and again

Out door shower 🔥🔥 pool indoors🔥🔥🔥 breakfast 🔥🔥🔥

Beautiful