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Palazzo Old City Hotel & Spa

Travelers can enjoy panoramic views from this peaceful hotel or step outside to explore Istanbul's ancient history, with Grand Bazaar and Hagia Sophia nearby

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Palazzo Old City Hotel & Spa places visitors in Istanbul's historic district. The terrace offers city views, and the 24-hour front desk helps plan adventures. Free WiFi keeps everyone connected, and guests particularly appreciate the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately TRY 40 per person
  • Airport shuttle fee: TRY 200 per vehicle (one-way)
  • Nearby parking fee: TRY 200 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palazzo Old City Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Old City Hotel & Spa?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Palazzo Old City Hotel & Spa?

Checkout is at noon.

Does Palazzo Old City Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 200 per vehicle applies.

Where is Palazzo Old City Hotel & Spa located?

Located in Sultanahmet, this hotel is within a 10-minute walk of Sultanahmet Square and Blue Mosque. Bosphorus and Grand Bazaar are also within 15 minutes. Cemberlitas Station is 9 minutes by foot and Sultanahmet Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

6.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Certainly clean, cozy and comfy.

My stay here was amazing because this clean, cosy and confortable hotel has made my stay so relaxing.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
It is near to the istanbul shopping center and lot of historical places and helpful stuff
Verified

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good service they were very kind helpful i will comeback to Honey Hotel every time i come to Turkey ,Istanbul
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel çok güzel ve konforluydu
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024
Verified

2/10 Terrible

Muhammet

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Serdar

Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019