I was VERY disappointed by this property. Hotel staff were rude and completely unhelpful. The room was unclean and looked old. Every day, housekeeping would open my balcony door allowing flies and mosquitos to fill my room, and when I complained and asked them to stop doing this, it continued. When I asked the valet attendant to help me in catching a taxi in the rain, he told me he could not help, and I was forced to walk several blocks in the rain to hail a taxi myself. When I asked for restaurant recommendations, none were given to me. The hotel has a bizarre policy of not allowing you to bring in outside food, so one night when I came back with a doner because I was tired after a long day of sightseeing, and just wanted to eat in my room, I was told I could not bring the food in, and I was forced to order something from the hotel's on-sight restaurant. I could go on and on about how disappointing this hotel is. It is NOT worthy of 4 stars. I ended up staying in another 4 star hotel in Istanbul, and it was a much better experience than this hotel. Plus, the hotel is not as close to the main sites and it claims to be. I regret spending 4 nights here.
