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Serenity Comfort Hotel

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Luxury
1.401298464324817E-45 star property
8.6

Excellent

Luxury hotel near Mall of Istanbul

Consider a stay at Serenity Comfort Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a Swedish massage, aromatherapy or reflexology. Be sure to enjoy a meal at Tuz-Et, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €73
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a painting on the wall.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Triple Room

A hotel room with two beds, a desk, and a TV.

Business Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, desk, laptop workspace

Junior Suite

  • Sleeps 1
  • Free Wi-Fi

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About the area

Bağcılar, a neighbourhood in Istanbul, is home to Serenity Comfort Hotel . Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's popular attractions include Istanbul Expo Center and Bahçeşehir Gölet Park. Sefakoy Kultur ve Sanat Merkezi and Basaksehir Kultur Merkezi are also worth visiting. Visit our Istanbul travel guide
Map
Peyami Safa Cd. 16, Istanbul, Istanbul, 34218

What's nearby

  • A cityscape with modern skyscrapers, a highway, and a river.
    Mall of Istanbul
    3 min drive - 3.4 km
  • A statue of a soldier holding a flag, with a building in the background.
    Taksim Square
    16 min drive - 16.6 km
  • Ataturk Kultur Merkezi
    12 min walk - 1.0 km
  • 212 Istanbul Power Outlet
    15 min walk - 1.3 km
  • İstoç Ticaret Merkezi
    2 min drive - 1.9 km

Getting around

  • ISTOC Station
    4 min drive
  • Mahmutbey Station
    15 min walk
  • Istanbul (IST)
    32 min drive

Restaurants

  • Halamoglu Et Mangal
    15 min walk
  • The North Shield Pub
    7 min walk
  • Kervan Kebap Salonu
    10 min walk
  • Van Kahvaltı Sofrası
    11 min walk
  • Meshur kokorecci Recep ustanin yeri
    9 min walk

About this property

Serenity Comfort Hotel

  • Luxury hotel near Mall of Istanbul
  • Consider a stay at Serenity Comfort Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a Swedish massage, aromatherapy or reflexology. Be sure to enjoy a meal at Tuz-Et, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a gym.
  • Additional perks include:
    • An indoor pool
    • Free valet parking
    • Buffet breakfast (surcharge), luggage storage and coffee/tea in reception
    • Tour/ticket information, a 24-hour front desk and a TV in reception
  • Room features
  • All 121 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Bathrooms with rainfall showers and bidets
    • 55-inch LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tuz-Et

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Property Registration Number 18974
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Serenity Comfort Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serenity Comfort Hotel ?

As of 10 Jul 2026, prices found for a 1-night stay for 2 adults at Serenity Comfort Hotel on 11 Jul 2026 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Comfort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Comfort Hotel ?

Valet parking is free at this property.

What time is check-in at Serenity Comfort Hotel ?

Check-in start time: 12:30 PM; check-in end time: anytime.

What time is check-out at Serenity Comfort Hotel ?

Checkout is at 12:30 PM.

Where is Serenity Comfort Hotel located?

Located in Bağcılar, this luxury hotel is 0.8 mi (1.3 km) from 212 Istanbul Power Outlet and 2.3 mi (3.8 km) from Mall of Istanbul. İstoç Ticaret Merkezi and Medipol Mega University Hospital are also within 2 miles (3 km). Mahmutbey Station is 15 minutes by foot and Yeni Mahalle Subway Station is 21 minutes.

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Reviews

Serenity Comfort Hotel Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

8.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 98 reviews
Rating 8 - Good. 26 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 4 out of 98 reviews

Reviews

Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Binisha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and security wise it was more secure. Overall our experience with serenity hotel was excellent 🙂
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ammar

Liked: Staff & service, amenities, property conditions & facilities
The new hotel location is much better than the old one.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel but it is far from any shops etc. nearest place is mall of Istanbul but that’s about it.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Raed

Liked: Cleanliness, property conditions & facilities, room comfort

Raed

Amazing hotel
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and new hotel

All was fine,thank you
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

IOAN

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022
Verified

8/10 Good

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location. Staff not too much friendly
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Amjad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice experience with friendly team at the hotel every thinks was good . except 1 issue they don't have iron machine in the hotel it was surprised me really. other thinks are all nice including the breakfast.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dogs barking at night,you can open window ,to much noise
Stayed 9 nights in Aug 2022
Verified

4/10 Poor

Jehad

Liked: Cleanliness
Disliked: Staff & service, amenities
Some of staff don't deal friendly with guests
Stayed 5 nights in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

incorrect Rating

The hotel was rated *five stars*, but it felt more like a three or at most four-star property. The incorrect rating raises expectations higher than what is ultimately met.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

kusay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad customer service

Bad customer service, needed to scan a document at the reception as they dont have business centre, reception people dont even acknowledge your presence, they keep talking over the phone or to each other, and when someone answers you, anything can distract them from listening to you. they are very loud when they talk to each other and dont smile. owful feeling when dealing with them
Stayed 5 nights in Jun 2022
Verified

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sauna not included / bag incident / location

Problem 1: The listing says there's a sauna and steam room - which is the primary reason why I booked a stay here. Turns out, use of the sauna/steam are NOT included with your stay, and in order to use them.. you must purchase a spa package for approximately 100 euros. Very misleading and disappointing. Problem 2: MY BAG WENT MISSING. I arrived back in my room and my bag was gone. Shortly after my arrival, someone walked into my room with the bag. They said that they didn't have a record of me checking in, so they didn't know why there was a bag in there. My main issue is that my bag was opened and various items were moved around. Were they looking for identification, or were they looking for valuables? I'm not sure. Problem 3: The location is somewhat inconvenient. You can see the Mall of Istanbul, but in order to get there you need to take a taxi. Was alright for the 1 night I stayed there, but I wouldn't want have to do that every time I wanted to go get food. The good: The rooms are nice and clean. The bed is also comfortable. No problems with the wifi.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her şey mükemmel

Lobisinden başlayıp odasına kadar devam eden temizlik ve kalite algısı güzel hissettiriyor. Odaları konforlu ve olması gereken her şeye sahip yeniden bu civarda konaklamam gerekiyor olsa adresim belli teşekkürler.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Yildirim

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super gelaufen.
Stayed 9 nights in Aug 2024
Verified

4/10 Poor

Perla Georgina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

MAL SERVICIO

Viaje con mi hijo, nos dieron una sola cama, además, nos dieron el cuarto que está junto al área del servicio y fue muy incómodo. No nos entregaron los controles del clima y el cuarto fue muy pequeño. Por otra parte, recogen los platos y cubiertos sin haber terminado de desayunar y se colocan junto a uno para que uno se pare: Fue muy INCOMODO y pagamos mucho por la estancia, además de haber estado con los de Tour, nosotros pagamos cuatro días terribles de mal servicio y nos dijeron que no nos podían dar un cuarto con camas gemelas, porque estaba muy lleno.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Engin

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy bien
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Damla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok temiz ve çok konforluydu.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr gut
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Hotel is really comfortable I’ve been to so many hotels in Istanbul but comfort is Favorit 👍👍👍👍
Stayed 5 nights in Jun 2022
Verified

8/10 Good

nuri levent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good enough
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Fatih

Liked: Cleanliness, staff & service
Ücret çok fazlaydı. Ücret ve hizmet dengesi dengesiz.
Stayed 1 night in Jun 2022
Verified

8/10 Good

mohammad

Liked: Cleanliness, staff & service
It was good
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Khawaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay large nice size rooms, great customer service , beautiful people would book again
Stayed 15 nights in Apr 2022