2 restaurants, lunch, dinner served; international cuisine
Check availability

Reviews of Radisson Blu Bosphorus Hotel, Istanbul

5 out of 5
Radisson Blu Bosphorus Hotel, Istanbul
Ciragan Cad 46, Ortakoy, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 782 reviews" "
Rating 8 - Good. 229 out of 782 reviews" "
Rating 6 - Okay. 112 out of 782 reviews" "
Rating 4 - Poor. 64 out of 782 reviews" "
Rating 2 - Terrible. 77 out of 782 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iftikhar

Liked: Amenities, property conditions & facilities
The property could do a bit more with carpeting in the corridors. Needs regular shampooing and in some places replacement. Staff very helpful and courteous Breakfast excellent
Stayed 7 nights in Apr 2024
Response from Yunus Emre Keskus on 30 Apr 2024
Dear, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We have shared your valued review with the team. Looking forward to welcoming you here again soon. Wish you an amazing day! Best Regards, Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Raid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was short stay but everything was a walking distance. view was nice too.
Stayed 1 night in Feb 2024
Response from Yunus Emre Keskus on 30 Apr 2024
Dear Raid, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We have shared your valued review with the team. Looking forward to welcoming you here again soon. Wish you an amazing day! Best Regards, Yunus Emre Keskus, Front Office Manager

2/10 Terrible

Naga Manju Reddy

Travelled with family
Gave us a bad room with blocked view for Junior Suite - Panoramic Bosphorus View while paying a premium price.
Stayed 1 night in Apr 2024
Response from Yunus Emre Keskus on 16 Apr 2024
Dear Naga Manju Reddy,It is with deep regret that we read your recent experience at Radisson Blu Bosphorus Hotel Istanbul.. We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better.Yours sincerely,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Selda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 7 nights in Mar 2024
Response from Yunus Emre Keskus on 16 Apr 2024
Dear Selda, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We have shared your valued review with the team. Looking forward to welcoming you here again soon. Wish you an amazing day! Best Regards, Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Cynthia, Branchburg

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Yunus Emre Keskus on 16 Apr 2024
Dear Cynthia, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We have shared your valued review with the team. Looking forward to welcoming you here again soon. Wish you an amazing day! Best Regards, Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Nejat

Stayed 3 nights in Mar 2024
Response from Yunus Emre Keskus on 19 Apr 2024
Sayın Nejat Bey, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property not good very bad and old also not clean
Stayed 1 night in Mar 2024
Response from Yunus Emre Keskus on 5 Mar 2024
Dear Abdulaziz,It is with deep regret that we read your recent experience at Radisson Blu Bosphorus Hotel Istanbul.We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better.Yours sincerely,Yunus Emre Keskus, Front Office Manager

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very old, our room was for two people not three as described, extra bed was very uncomfortable. We booked full Bosphorus view room but we got partial sea view!!! We tried to cancel the reservation and requested a refund from the first night but our request was rejected so our entire trip to Istanbul was affected! The termostat in the room was not working so we were very cold at night and we got sick! I am not sure how this hotel is rated as 5 stars when they don’t even have a pool. I will not book a stay in this hotel ever again.
Stayed 9 nights in Feb 2024
Response from dogancanoner on 22 Feb 2024
Dear Nancy, It is with deep regret that we read your recent experience at Radisson Blu Bosphorus Hotel Istanbul.. We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better. Sincerely, Dogan Can Oner Asst.Front Office Manager Radisson Blu Bosphorus Hotel, Istanbul

10/10 Excellent

Ruchan

Stayed 1 night in Dec 2023
Response from Yunus Emre Keskus on 14 Dec 2023
Dear Ruchan, We are so glad to hear that you enjoyed your stay! We appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We have shared your valued review with the team. Looking forward to welcoming you here again soon. Wish you an amazing day! Best Regards, Yunus Emre Keskus, Front Office Manager

2/10 Terrible

Ahmad

Stayed 1 night in Dec 2023
Response from Yunus Emre Keskus on 14 Dec 2023
Dear Ahmad, Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Yunus Emre Keskus

10/10 Excellent

Imran

Stayed 3 nights in Oct 2023
Response from Yunus Emre Keskus on 5 Jan 2024
Sayın Imran Bey, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

10/10 Excellent

Shu Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best View in Istanbul?
The location cannot be beat, with room and expansive terrace overlooking the "First Bridge" crossing Bosphorous Asia-Europe for 100th Anniversary of Turkiye's Republic Day. So close to the water, with unobstructed view all the way to Topkapi. Excellent hotel service. Parking very convenient. Pet friendly. About 75m to Ortakoy ferry & area with endless restaurants and small shops so popular with locals. Further east & north about 1km are city's chic waterfront nightclubs, nestled near the Fer Mas dealership featuring Ferraris & Maseratis for sale, so it is upscale and safe neighborhood. Narrow winding streets, hidden expansive courtyards, enticing alleyways all reinforce your decision to visit Istanbul. The facility can use some updating, so hope the relatively new Radisson ownership may decide to invest further to upgrade the brand to be on par with the so many other offerings on Bosphorous shoreline, listed here just casually from memory: 3 along the shore that are based or affiliated in Hong Kong, 1 Bangkok, 1 Toronto, 1 Geneva, and if a bit further inland a bit from the shore: 1 high end and 1 even higher end France based, several McLean (Virginia, USA) based, lots TRK based, and even more with brand based in Bethesda (Maryland, USA), and one very high end well inland located in top shopping area that is France based. Lots of options in IST for guest to choose; Radisson Blu should consider upgrades to attract clientele commensurate with its prime location.
Stayed 3 nights in Oct 2023
Response from dogancanoner on 1 Nov 2023
Dear Shu Ping Thank you for taking the time to share your feedback from your visit to Radisson Blu Bosphorus Hotel, Istanbul. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bosphorus Hotel, Istanbul, I look forward to welcoming you back. Sincerely, Dogan Can Oner Radisson Blu Bosphorus Hotel, Istanbul

4/10 Poor

Serdar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old run down rooms with stained upholstery, door knobs falling off, white dust raining from the ceiling, curtains coming off, the ac gets turned off remotely at random times by the hotel. The terrace is nice.
Stayed 4 nights in Oct 2023
Response from Yunus Emre Keskus on 31 Oct 2023
Dear Serdar, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards,Yunus Emre Keskus, Front Office Manager

6/10 Okay

Qusai

Liked: Cleanliness, amenities
I spend an amazing 5 days here, the staff is very friendly and supportive, unfortunately the manager Emar was very rude with us at the at the last moment.
Stayed 3 nights in Oct 2023
Response from RDB on 18 Oct 2023
Dear Qusai Al-Tawilai ,Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.Furthermore as I recall the issue you made your reservation 1 adult even though you were with your family and every time we asked payment for extra person difference because of breakfast you replied as you are in rush and while you are checking out you repeated the same excuse and just left. It was only asking the payment from you which was fair however you call this person "rude".Kind regards,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel on the bosphorus
Brilliant location matched by excellent service & premises
Stayed 1 night in Oct 2023
Response from Yunus Emre Keskus on 6 Oct 2023
Dear Franco,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations. We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

2/10 Terrible

NAWAF

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really feel sorry that this hotel has this location.First of all I booked for a junior suite with a panoramic view and as you can see in the pictures all I got is a view of the restaurant’s roof !!!! The curtains and the blackout are torn and the A/C is full of mold. Then I was downgraded to a room due to no availability of another suite.
Stayed 5 nights in Sep 2023
Response from Yunus Emre Keskus on 29 Sept 2023
Dear Mr. Nawaf, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards,Yunus Emre Keskus, Front Office Manager

8/10 Good

Cyma

Travelled with group
Just a k property. But great location.
Stayed 2 nights in Aug 2023
Response from dogancanoner on 21 Sept 2023
Dear Cyma, Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations. We look forward to welcoming you back soon! Sincerely, Dogan Can Oner, Asst.Front Office Manager

8/10 Good

Franco

Stayed 3 nights in Sep 2023
Response from dogancanoner on 21 Sept 2023
Dear Franco, Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations. We look forward to welcoming you back soon! Sincerely, Dogan Can Oner, Asst.Front Office Manager

10/10 Excellent

Fatih

Stayed 1 night in Sep 2023
Response from Yunus Emre Keskus on 9 Oct 2023
Sayın Fatih, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

8/10 Good

Kemal

Stayed 1 night in Sep 2023
Response from Yunus Emre Keskus on 7 Sept 2023
Sayın Kemal Bey, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Yunus Emre Keskus on 25 Aug 2023
Dear Pamela, Thank you for rating your Radisson Blu Bosphorus Hotel Istanbul experience. We are delighted to have met your expectations.We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Pinar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitalty, and amazing view is perfect. Thanks
Stayed 2 nights in Aug 2023
Response from Yunus Emre Keskus on 23 Aug 2023
Sayın Pınar Hanım, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

6/10 Okay

Cahid

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Yunus Emre Keskus on 17 Aug 2023
Sayın Cahid, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

6/10 Okay

Verified traveller

Needs a facelift
Stayed in Presidential suite Very dated and also very dusty Would be nice to go into Presidential suite and feel the wow factor The only wow factor is the view, photo Below Would I come back ? Probably not
Stayed 3 nights in Jul 2023
Response from Yunus Emre Keskus on 14 Aug 2023
Dear Guest, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards,Yunus Emre Keskus, Front Office Manager

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great! Concierge need to inform themselves better with ferry routes/pricing and Bosphorus tour options, as they gave us false and conflicting information. A quick search online gave us better options for travelling around the city. Rooms are spacious and overall clean, except for some mold around some shower tiles. Breakfast was excellent and the view of the Bosphorus was even better.
Stayed 4 nights in Aug 2023
Response from Yunus Emre Keskus on 13 Aug 2023
Dear Patrick,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations.We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Hakan co

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Yunus Emre Keskus on 13 Aug 2023
Dear Hakan,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations.We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time to stay this hotel, hotel staff amazing , and our housekeeping Murrt so firendly and helpful
Stayed 6 nights in Jul 2023
Response from Yunus Emre Keskus on 3 Aug 2023
Dear Milad,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations and will be pleased to share your comments with our team members. We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

8/10 Good

Ali

Stayed 2 nights in Jul 2023
Response from Yunus Emre Keskus on 9 Aug 2023
Sayın Ali, Radisson Blu Bosphorus Hotel Istanbul ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz! Beklentilerinizi karşılayabilmiş olmaktan dolayı mutluluk duyduk.Sizi en yakın zamanda yeniden aramızda görmek dileği ve saygılarımızla,Yunus Emre Keşküş, Ön Büro Müdürü

10/10 Excellent

Sehnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and spectacular location and views
This was truly an amazing 5 night stay in the heart if Ortakent. The service was top notch and our room had fabulous views of the Bosphorus. The food was excellent and the location is a throw away from the water and all the stores and restaurants. I cant say enough about this hotel and we will definitely be back next time we are in Istanbul. Thank you to the great staff for a wonderful stay!
Stayed 5 nights in Jul 2023
Response from Yunus Emre Keskus on 11 Jul 2023
Dear Sehnaz,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations. We look forward to welcoming you back soon!Sincerely,Yunus Emre Keskus, Front Office Manager

6/10 Okay

Laila

Travelled with family and small children
Disliked: Property conditions & facilities
The burger I ordered for my children was very bad
Stayed 2 nights in Jun 2023
Response from dogancanoner on 24 Jun 2023
Dear Laila, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Dogan Can Oner, Asst.Front Office Manager

2/10 Terrible

Arben

Stayed 2 nights in Jun 2023
Response from Yunus Emre Keskus on 5 Jul 2023
Dear Arben, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards,Yunus Emre Keskus, Front Office Manager

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Reservations Manager on 9 Jun 2023
Dear Sarah,Thank you very much for your ranking.We will be happy to host you once again in near future.Please let us know once you booked.Best Regards,

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!!
What a horrible place - dirty, location feels like a war zone, busy - load at day and night- No way to get a cab- Traffic a nightmare- Fights outside entrance at night- condition of facility is like an abandoned building outdated and broken. Do not stay here.
Stayed 1 night in Jun 2023
Response from Yunus Emre Keskus on 7 Jun 2023
Dear William, Please accept our most sincere apologies for having disappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards,Yunus Emre Keskus, Front Office Manager

8/10 Good

Amika, brampton

Travelled with family
Liked: Cleanliness, staff & service
Stayed here for about two weeks with my mom. At first we were placed in the Annex building which was unpleasant. The room was dated, a bit smelly and had an obstructed view of some type of machinery. Fortunately, we were able to switch rooms in the main building on the lower floor. While this room was convenient to get to breakfast and the gym, and had the most gorgeous sea view, it did come with some cons, notably: - it’s located beside a club and yachts that sea sail blasting music until wee hours of the night if you value your sleep, I do not recommend. - there is carpet and velvet furniture throughout. I wish it wasn’t for allergy/hygiene reasons. - the AC was archaic and a pain to work. The temperature of the rooms would fluctuate (hot/cold). The room was a bit archaic and definitely needs some modernization. However, the staff were very friendly and helpful. Breakfast was delicious every morning with a huge selection of options which was very convenient. The location was also stellar. Being by the sea was special.
Stayed 12 nights in May 2023
Response from dogancanoner on 3 Jun 2023
Dear Amika, Thank you for taking the time to share your feedback from your visit to Radisson Blu Bosphorus Hotel, Istanbul. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Bosphorus Hotel, Istanbul, I look forward to welcoming you back. Sincerely, Dogancan Oner Radisson Blu Bosphorus Hotel, Istanbul

10/10 Excellent

Senem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay in one of the most beautiful spots in the world! If you want to enjoy being on the Bosphorus and everything else Ortakoy has to offer, Radisson Blu is where you should stay.
Stayed 2 nights in May 2023
Response from Reservations Manager on 8 May 2023
Dear Mrs. Senem,Thank you very much for your valued comments.We will be so happy to host you again in near future.Please let us know after booked ;)Best Regards,

8/10 Good

ntare

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is great, few steps from restaurants and bars, as well as access to various river tours. The terraces open to guests are great, but best of all is the room we had with terrace overlooking the bosphorus river with a spectacular view of the bridge. The bathroom was a little on small side, but this was minor Overall hit the mark for relaxing in the sun, and getting out and about.
Stayed 2 nights in Apr 2023
Response from Reservations Manager on 19 Apr 2023
Dear Ntare,First of all thank you very much for your valued time to send us this ranking.We will be so happy to host you once again.Please inform us and give an opportunity to thank you,Best Regards,

8/10 Good

ARON MAXIM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Reservations Manager on 6 Feb 2023
Dear Mr. Aron Maxim,Thank you very much for your time to send us this ranking.Please do inform us for your future reservations.With best regards,

4/10 Poor

Mine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is in terrible condition, dirty, very old, not clean, not even close to what it looks like on the pictures. Bathrooms in very bad condition. I paid very high price for this suite room, but not worth it at all. I guess I only got the view from for what I paid for. Rest is terrible for the room. I do not recommend it.
Response from RDB on 11 Jan 2023
Dear Mine, Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Dogan Can Oner, Assistant Front Office Manager

8/10 Good

Ali

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Reservations Manager on 28 Dec 2022
Dear Ali,Thank you very much for your time.We are looking forward to welcoming you in a near future once again.With best regards,

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Reservations Manager on 27 Dec 2022
Dear Emma,Thank you very much for your kind comments.We will be looking forward to welcoming you next time.With best regards,

8/10 Good

Khadija, Falls Church

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since it has a good view of the Bosphorus. Close to restaurants and coffee shops.
Stayed 1 night in Dec 2022
Response from Fikret Yüksel on 22 Dec 2022
Dear Khadija,Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations and will be pleased to share your comments with our team members. We look forward to welcoming you back soon!Sincerely,Fikret YukselGeneral Manager

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Marcela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Has amazing views of the Bosphorus, great breakfast spread. Staff (in general) are cordial but not overly welcoming. The room was the saddest part. It had a nice terrace with view to Bosphorus, but the room itself showed the wear and tear. The grout in the shower had mold (black stains), the cealing in the bathroom was peeling off, the wood frame around the doors and baseboard showed signs of being wet and paint peeling off. No carpert in room, felt very cold. Went to see another room next door, they did have the carpet. Just not the expected value for the price.
Stayed 1 night in Oct 2022
Response from Dogan Can Oner on 11 Oct 2022
Dear Marcela, Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Dogan Can Oner, Assistant Front Office Manager

10/10 Excellent

Hazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the view of the Posphorous bridge is magical, Roshim at the reception was very professional, great attitude and very helpful.
Stayed 3 nights in Oct 2022
Response from Dogan Can Oner on 8 Oct 2022
Dear Hazar, Thank you for rating your Radisson Blu Bosphorus experience. We are delighted that we managed to meet your expectations and will be pleased to share your comments with our team members. We look forward to welcoming you back soon! Sincerely, Dogan Can Oner, Assistant Front Office Manager

10/10 Excellent

Nicole

Stayed 3 nights in Sep 2022
Response from Reservations Manager on 24 Sept 2022
Dear Nicole,Thank you very much for your time to send this comment.We are looking forward to welcoming you again.Best Regards,

2/10 Terrible

Dania

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is not a 5 star hotel. The rooms are very dated and old, and not cleaned thoroughly. We upgraded to a suite after 1 night because the room was so bad. The staff told us that we didn’t pay and then threatened to call security on us on our last day! I cannot believe the lack of customer service and disrespect.
Stayed 6 nights in Aug 2022
Response from Yunus Emre Keskus on 22 Aug 2022
Dear Dania, Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Fikret YükselGeneral Manager

2/10 Terrible

abdoulayi, Paris

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The cleaning is terrible They need a deep for the bathroom especially the tile on the bathtub got a lot moisture
Stayed 2 nights in Aug 2022
Response from Dogan Can Oner on 21 Aug 2022
Dear Sir / Madame Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Dogan Can Oner, Assistant Front Office Manager

4/10 Poor

Dervis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to a few nice restaurants in this area.
Stayed 1 night in Jul 2022
Response from Yunus Emre Keskus on 3 Aug 2022
Dear Dervis, Thank you for rating your Radisson Blu Bosphorus Hotel Istanbul experience. Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves. We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better! Kind regards, Yunus Emre Keskus, Front Office Manager

8/10 Good

MURAT

Travelled with family
Liked: Cleanliness
it was one of our hotel to stay in phosphorus area. Unfortunately it turned into an old facility. It needs serious cleaning and overhaul. Prices are too high. Food had no taste. I ordered an omelet and what I was served was very small size possibly one egg omelet for 100tl. Very disappointed. Regardless stuff is very nice serving with smile.
Stayed 2 nights in Jul 2022
Response from Yunus Emre Keskus on 3 Aug 2022
Dear Murat, It is with deep regret that we read your recent experience at Radisson Blu Bosphorus Hotel Istanbul. We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better. Yours sincerely, Yunus Emre Keskus, Front Office Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Room was disgusting- full of mold and cigarette burns and stink. It was a non-smoking room.
Stayed 1 night in Jul 2022
Response from Yunus Emre Keskus on 3 Aug 2022
Dear Guest, It is with deep regret that we read your recent experience at Radisson Blu Bosphorus Hotel Istanbul. We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better. Yours sincerely, Yunus Emre Keskus, Front Office Manager