Istrana Hotels

"Location was great. Breakfast was great too. "

"Had a very nice stay at Hotel Plaza Venice. Clean, comfortable, and easy access to everything."

"Booked a King room with this Hotel. They gave us a queen and still charged me for a King. The electricity went out twice while we were in the Hotel...2 different nights and even had us outside at 2am .They evacuated the Hotel in the middle of the night. Would not recommend this Hotel. They need to do better and take care of their customers. "

"Despite a mix-up when we first arrived, everything was quickly resolved with the help of Elisa, the front desk manager. She handled the situation professionally and ensured the rest of our stay went smoothly, which we really appreciated. She also arranged a birthday cake and a drink, which was a lovely touch. The accommodation itself was excellent, with a superb location and easy access to everywhere. It’s perfectly situated for exploring on foot, so there’s no need for taxis as everything is within walking distance. "

"Room was great."

"Room was ok, but extremely noisy from the square below - not the market people, but people drinking and dining at the restaurant directly below. We ended up leaving a day before we were due to check out, just so we could get a decent night sleep. This could be very different Monday to Thursday nights. Staff were very apologetic, but it’s not their fault people decide to drink, sing and yell out until 4am."

"Lovely hotel in a great location. The hotel is much better than the rating. Very modern with good facilities. Staff were friendly and helpful. Breakfast was tasty and a good selection. Would definitely stay again! "

"Good customer service at desk"

"Very good location with train station to Venice across the street."