Isuntza hondartza

Nice hotel, helpful staff. Liked free lemon/orange water in lobby. Rooms tight.

The hotel is a wonderful diamond. Beautiful, comfortable, well-appointed, clean and conveniently located. The Staff is efficient, professional, helpful, courteous and genuinely engaging. The room was immaculate, serene, relaxing and pleasurable.

Excellent location with department stores nearby. Great connection via Metro from Bus Station. Lots of restaurants nearby. 10 minute walk to Old Town and about 20 minutes to Guggenheim. Very friendly staff on reception, with useful tips for eateries. The communal area on the 6th. floor is very useful if you want to cater for yourself (kettle, microwave, fridge etc.). The only problem is that the building itself is intrinsically noisy, because it is a metal structure with flimsy dividing walls built within the shell of an old building. Footsteps, conversations and particularly the cleaners' trolleys echo around the building. I was woken at 7:00 each morning by such noise, which is Ok if you are doing the Camino but not so good if you want to relax. We did not use the bar, cafe or have the buffet breakfast but these all looked popular.