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Occidental Bilbao

4.0 star property
Upscale spa hotel near Guggenheim Museum Bilbao

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Occidental Bilbao

Photo gallery for Occidental Bilbao

Reception
Meeting facility
Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 18 per person)

Overview of Occidental Bilbao

Reviews
8.4

Very good

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Bilbao.

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Popular LocationPlaza Nueva14 min walk
  • Popular LocationGuggenheim Museum Bilbao6 min drive
  • Popular LocationSan Mames Stadium7 min drive
  • AirportBilbao (BIO)12 min drive
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Room options

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bilbao

Occidental Bilbao is located in Begoña, a neighbourhood in Bilbao, and is near a metro station. Guggenheim Museum Bilbao and Diocesan Museum of Sacred Art are cultural highlights, and some of the area's activities can be experienced at Port of Bilbao and Funicular de Artxanda. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting.
Visit our Bilbao travel guideOpens in a new window

What's nearby

  • Plaza Nueva - 14 min walk
  • Arriaga Theater - 16 min walk
  • Ribera Market - 17 min walk
  • Guggenheim Museum Bilbao - 6 min drive
  • San Mames Stadium - 7 min drive

Getting around

  • Santutxu Station - 7 min walk
  • Bidebieta-Basauri Station - 9 min drive
  • Bilbao (BIO) - 12 min drive

Restaurants

  • Errondaberri - 6 min walk
  • Meson Beneitez - 7 min walk
  • New Hamilton - 9 min walk
  • Gozo Gozo - 7 min walk
  • Sorginak - 8 min walk

About this property

Occidental Bilbao

Upscale hotel near Guggenheim Museum Bilbao
At Occidental Bilbao, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. The on-site restaurant, The Kitchen, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, wedding services and a computer station
  • A 24-hour front desk, concierge services and a ballroom
  • Guest reviews give good marks for the helpful staff
Room features
All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 20 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Occidental Bilbao?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 19 May 2024 start from €103.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Bilbao?

Self-parking is available for EUR 20 per day.

What time is check-in at Occidental Bilbao?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Occidental Bilbao?

Checkout is at noon.

Where is Occidental Bilbao located?

Located in Begoña, this spa hotel is within 1 mile (2 km) of Begoña BasIlica and Bay of Biscay. Guggenheim Museum Bilbao is 1.7 mi (2.8 km) away. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

Occidental Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 517 reviews" "
Rating 8 - Good. 197 out of 517 reviews" "
Rating 6 - Okay. 65 out of 517 reviews" "
Rating 4 - Poor. 16 out of 517 reviews" "
Rating 2 - Terrible. 13 out of 517 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel. Would stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
Stayed 2 nights in Feb 2024

8/10 Good

Adam

Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good hotel, good location, nice views of city. Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
Stayed 4 nights in May 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Bilbao
Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Stayed 1 night in Sep 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best were the staff, especially the two Ana’s (restaurant and bar) and David (bar), and the common areas and outdoor pool were quite pleasant, too. The room had a cheap feel for a 4 star hotel, inconveniently designed bathroom and clothe closet. The bed was excellent, however. The shower would have been nice if not for the badly tilted floor that caused water to stagnate in a small pool and which over time created a bit of mold. While the coffee at the bar was excellent, and so were the sandwiches in that area, the food in the pleasant looking restaurant was spectacularly bad on both occasions we tried it, no exaggeration. The hotel location was ok, working class apartment buildings all around and a very short and pleasant metro ride to Center 4 min walk from hotel, plus walkable down to old town if you don’t mind a lot of climbing on the way back. A mixed bag, in conclusion, but not awful, and would have given 4 stars if this was a 3 star hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden charges for gym and spa
The hotel gym and spa is not free. You have to pay 20 euro to visit it. This is not made clear when booking it. Not ok.
Stayed 1 night in Aug 2023