Travelers find themselves in Bilbao's vibrant center near San Mames Stadium, where the worlds of art and football converge just steps from their comfortable base
Pensión Arias sits in the heart of Bilbao, providing a practical base for exploration. Guests connect with in-room WiFi while the helpful staff assists with luggage storage and offers guidance for visiting the renowned Guggenheim Museum Bilbao.
Basurtu, a neighbourhood in Bilbao, is home to Pensión Arias. Port of Bilbao and Funicular de Artxanda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dona Casilda Iturrizar Park and Estuary of Bilbao. Azkuna Zentroa and Itsasmuseum Bilbao are also worth visiting. Visit our Bilbao travel guide
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Pensión Arias Motel BILBAO
Pensión Arias Motel
Pensión Arias BILBAO
Pensión Arias Bilbao
Pensión Arias Pension
Pensión Arias Pension Bilbao
Frequently asked questions
Is Pensión Arias pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pensión Arias?
This guest house doesn't offer parking.
What time is check-in at Pensión Arias?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Pensión Arias?
Checkout is at noon.
Where is Pensión Arias located?
Located in Basurtu, this pension is within a 15-minute walk of Ensanche and San Mames Stadium. Hospital de San Francisco Javier and Plaza del Sagrado Corazon are also within 15 minutes. Bilbao Autonomia Station and Bilbao Ametzola Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pensión Arias Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.2
Location
6.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 27 reviews
10 - Excellent
5
Rating 8 - Good. 5 out of 27 reviews
8 - Good
5
Rating 6 - Okay. 6 out of 27 reviews
6 - Okay
6
Rating 4 - Poor. 6 out of 27 reviews
4 - Poor
6
Rating 2 - Terrible. 5 out of 27 reviews
2 - Terrible
5
Reviews
Verified
6/10 Okay
Verified traveller
19 Jul 2021
Liked: Cleanliness
sehr weit weg vom Geschehen;dennoch gut angebunden
moderner Self-checkIn über einen Automat, der sich auch eine Zeit lang aufgehangen hatte; uns fehlte der besagte Code, der hierfür nicht zugesandt worden ist und ohne telefonische Nachfrage und Hilfe eines Personals wäre dies technisch nicht machbar gewesen - hier wäre eine Person für den CheckIn vor Ort sicherlich hilfreicher und besser gewesen
2 Bäder; beide sehr großzügig von der Größe her
hierbei keinerlei Probleme trotz mehrerer Zimmer
The machine didn't accept my credit card, which worked two minutes earlier in a bar. The touchscreen of the machine didn't register the majority of the screenstrikes. I had to enter a code to get into the room while other guests were observing. This meant that I had to sleep in my clothes for fear of being robbed. I put the table against the door so that I would wake up if anybody entered the room, not being sure that the door locked. The lady in charge told me that the room was paid "esta cobrado". I imagine she was embarrassed about the situation as by this time I was quite frustrated. The next day they phoned me to ask for the money. Good luck!!!
Verified traveller
Stayed 1 night in Mar 2020
Verified
4/10 Poor
Adrián
3 Jan 2020
Liked: Cleanliness
Disliked: Property conditions & facilities
Si hay problemas, se lavan las manos
Se trata de un alojamiento sin personal que te atienda a la llegada. Recibes un correo con un código para abrir tanto la puerta del edificio, como la del alojamiento, donde accedes a una máquina que te da la tarjeta a tu habitación. En principio, un alojamiento correcto, con espacio justo para una cama y ya está.
El problema vino cuando la primera mañana, el alojamiento se encuentra sin agua, por una avería en la cañería. Se busca la manera de que te den una alternativa y no saben. Se pide hoja de reclamación y tampoco saben. Se pide que reingresen parte del dinero invertido en el alojamiento y tampoco saben. Desde luego, de cara a los problemas, un tratamiento pésimo. Yo me he gastado más de 100€ por dos noches y me arrepiento completamente. Por suerte, tenía un conocido en un hotel cercano y me pude asear en su cuarto.
Una vergüenza absoluta. Y por parte del alojamiento, no he recibido ni unas disculpas, ni una devolución parcial del dinero.
Globalement propre. Simplement accueilli par la femme de ménage!!
Code pour entrée immeuble, chambre et même wc avec carte: ne pas l'oublier sinon...!! Donc pas pratique
All instructions on how to get to the building are in the email confirmation. It's really easy. You don't even need to talk to anybody. You just enter the codes provided, get your room card and you are set. Although if you need help it will be available.
Mrs
Stayed 1 night in Sep 2019
Verified
4/10 Poor
Verified traveller
11 Sept 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
Creo que hacer el check in sin una persona que te atiende con una sonrisa es bastante feo.
Buena ubicación. La recepción es en una máquina, sin personal. Un baño para cada 5 habitaciones.
Verified traveller
Stayed 1 night in Sep 2019
Verified
4/10 Poor
SEBASTIEN
21 Aug 2019
Liked: Cleanliness
Disliked: Staff & service
Peu de service
Aucun personnel à la réception, pas de petit déjeuner possible, rapport qualité/prix plutôt mauvais, pension à éviter si possible
SEBASTIEN
Stayed 1 night in Aug 2019
Verified
8/10 Good
Verified traveller
23 Jul 2019
Liked: Cleanliness, staff & service
Liked the location in a safe neighbourhood but near the bus station and Bilbao center.
The shared bathrooms were kept clean but can be very busy especially in the morning, it depends on how many room are occupied.
Unprofessional and unbusinesslike. Scandalous and outrageous. Had to wait for 45 minutes to get into my fully paid room. Rang owner at the door 3 times and 3 times had to go down to get the code to enter the pension. Three times, she answered after a while then hung up without giving me the code. Finally, a man came to help but he too didn't have to the code. He had to ring her and got me to register. We had trouble with the card to open the door.
He rang her again. What a nightmare. I thought I was going to spend the night in the stairwell. Owner nowhere to be seen. The hospitality industry entails and involves interrelationships and personal contact not faceless and impersonal contact. If the owner finds it inconvenient, get out. Definitely not for you..
Philippe
Stayed 2 nights in Jun 2019
Verified
10/10 Excellent
Verified traveller
15 Jun 2019
Liked: Cleanliness, staff & service
Great location,great house and the hosts were awesome
Verified traveller
Stayed 1 night in Jun 2019
Verified
6/10 Okay
Verified traveller
5 Jun 2019
Liked: Cleanliness, staff & service
Baños no tienen secador de mano que es más higiénico que la toalla.
En uno de los baños no hay dipensador de jabón para las manos.
Alfombrilla de la ducha se ve muy envejecida y sucia.
La señora de la limpeza es muy amable.
Buena ubicación, no lejos de los diferentes medios de transpirte y del centro cultural y del museo Gughenhein
Bij aankomst bleek de 2 codes (toegang voordeur en toegang kamers) tot toegang pension (zonder receptie) niet te werken. Urgentie telefoonnummer in mail (Franstalig wat al vreemd was) zonder landnr. 24 niet te verstaan door het spaans. Door medegasten bij toeval binnengelaten en na lang tel.contact met Expedia (medewerker Jacqueline was top) zijn wij achter de schermen ingelogd. Geen enkel telefoontje van pensioen Aria's na afloop. ontvangen. Nog met hun gesms_t omdat een badkamer niet deed met kaart. Twee badkamers op 9 kamers met 1 afgesloten geen dien. Een tip van een toerist was om naar andere gedeelte (B) te gaan. . Zeer slechte service van pension Aria's!
Verified traveller
Stayed 3 nights in May 2019
Verified
6/10 Okay
JoséCarlos
23 Apr 2019
Disliked: Cleanliness
La pensión es antigua y la limpieza de los baños dejaba mucho que desear. Viajamos en Semana Santa y el precio estaba por las nubes (este lugar no vale los 85 euros por noche que nos costó...). Además, al carecer de recepción si llegas y no está la limpiadora no puedes entrar, ya que nadie nos envió el supuesto código para abrir la puerta. Y si tienes alguna incidencia durante tu estancia, no hay nadie a quien transmitírsela