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Reviews of Sandton Executive Suites Hydro Park

4 out of 5
Sandton Executive Suites Hydro Park
Corner West Road South & Grayston Drive, Morningside, Sandton, Gauteng

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 100 reviews" "
Rating 8 - Good. 37 out of 100 reviews" "
Rating 6 - Okay. 20 out of 100 reviews" "
Rating 4 - Poor. 10 out of 100 reviews" "
Rating 2 - Terrible. 6 out of 100 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Check in was time consuming
The check in process was lengthy and exhausting
Stayed 1 night in Mar 2021

8/10 Good

ANTHONY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Good place but mantainance isnt
The cleaning dept must up their game.
Stayed 1 night in Feb 2021

8/10 Good

SULIMAN

Liked: Cleanliness
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

N

Travelled with family and small children
Liked: Cleanliness
Apartment was spacious with all the facilities one would need. A home away from home. Close to Sandton mall
Stayed 2 nights in Feb 2020

4/10 Poor

Stephen

Business traveller
Disliked: Property conditions & facilities
Disappointed for Sandton executive suites
Provide kitchen and bathroom accessories Combined washer/dryer washing machine the way to go How do you iron your clothes with such a short electrical iron cable To much noise in morning and late at night Apartment not sound proof Some maintenance required for aircon, shower and hand basin area
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor maintenance
I stay here for 1 week every month for the past 2 years and noticed the rooms are not been kept up to standards with maintenance, room carpets also need to be washed
Stayed 3 nights in Jan 2020

10/10 Excellent

Freedom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

freedom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Obakeng

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
omfy
1.The Room without Air-con is Rather Hot and needs a fan in it. 2 2. Cellphone Charger points are needed in the rooms.
Stayed 2 nights in Oct 2019

2/10 Terrible

Khutso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not advise anyone to book this place , they don’t treat people well am Looking for my refund i
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The property has potential to be a great property. It is the little things that are not done well. For example we found a full Oreo cookie on the carpet under the footstool. The air conditioner popped all night very loudly about every 30 minutes and we were awakened.
Stayed 1 night in Sep 2019

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Nassim

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what is was
Apartment was outdated and not clean. Very noisy and felt unsafe. Stayed here a few times over the years but will not be returning. Place is not maintained. Lots of minor issues that are not dealt with. Had to ask to be moved, again, as the the initial apartment was not acceptable.
Stayed 2 nights in Sep 2019

8/10 Good

Deyse

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Apartamento enorme porém precisa de manutenção
Pros: apartamento enorme e confortável, boa localização, funcionários prestativos, a recepção me deu um upgrade imediatamente devido a uma divergência na reserva (não havia twin beds conforme divulgado), porém foi resolvido na hora, onde tive um upgrade para apto de 02 quartos. Contras: Apartamento precisa de manutenção, o ralo dos dois banheiros estavam entupidos. Um dos quartos a janela é voltada para o corredor do prédio, não tem ar condicionado e não circula ar (terrível). Além disso, notei sujeira em toda a parte do quarto, atrás da mobília, travesseiros cheio de poeira que atacou minha rinite. A suíte é bacana porém o ar condicionado não funcionava direito, não desligava e fazia um barulho horrível a noite.
Stayed 3 nights in Aug 2019

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay at hydro park apartments
Staff were very good but at times they did not answer the phone . It would be good to get adapters for uk plugs .
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INJURIES
Much better that the first stay wife & I booked in to The Hydro Sandton on Grayston dr 3 weeks prior to our last booking & I actually cut my self on the bath tap. But this time I’m pleased to announce “NO INJURIES “
Stayed 1 night in Jul 2019

8/10 Good

János

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer respect! The team at Hydro Park is very professional.
Stayed 1 night in Jun 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay.
It was an amazing stay.
Stayed 3 nights in Jun 2019

4/10 Poor

TAKALANI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Harassment by the building manager, worst experien
The building manager was the worst manager I have ever met in my entire life. Upon arrival to the hotel at around 23h00, usual parking was full and I was allowed to park at a basement parking which had lots of spaces. However when I had to leave the parking ( uses thumb print to open) was suprised when the day securities would not open for me. Then this white man came to me, did not introduce himself and told me that I should ask whoever I booked accommodation with to come and assist me and he left just like that swearing. I was shocked I thought he was just a random mad person. Thank God that a certain gentleman who needed to pass opened gate for me. I had to ask the securities about the identification of the “ crazy man “and was informed me that he is the building manager “ Willy”. As a result I could not raise my complaint with him He had told me to call Hotels.com to assist me I have booked many hotels through Hotel.com and this was my worst experience I ended up being late for my business appointment because of being held hostage. I believe that he acted the way he did because I am a black woman The problem is not the accommodation ( it is reasonable and very comfortable) , it is the building manager.
Stayed 1 night in May 2019

6/10 Okay

L

This was my second time staying at the property. This time though there was no water for 24 hours while I was there.
Stayed 2 nights in May 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite; strange location
The suite that we stayed in was very nice. The entrance to the hotel is odd and poorly marked. You enter through a parking garage and somebody in the parking garage checks your ID to make sure you're on the hotel list. You then go up to the 1st floor to check in to the hotel. It's a strange process, but once you get to the room, it is big and quite nice.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd find somewhere else to stay
Hard pillows. Noisy Aircon. Very impersonal staff. The management don't have much value for guests
Stayed 3 nights in Mar 2019

8/10 Good

Kavir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staying here for years now. Not kept to standard an maintained
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 1 night in Feb 2019

6/10 Okay

Enjoy

Stayed 8 nights in Feb 2019

2/10 Terrible

Shabier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had no water on Saturday due to a maintenance issue. Towels provided had clearly been used and not cleaned
Stayed 2 nights in Feb 2019

4/10 Poor

Eunice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you should have at least room service
Stayed 3 nights in Feb 2019

8/10 Good

Linden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
First time to stay in Sa. The hotel staff was amazing. Very clean. Got a very good welcome from the receptionist called Yolanda. I give her 5 star. I will recommend my friends to stay in this beautiful hotel. Very clean and all staff have been pleasant. Including the cleaning staff
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no communication equipment available in the room. Not even a telephone to call the reception or the front desk. The cooking utensils were very old and quite dirty. For example, the inside of the kettle in my room was horribily stained with clots of milky substances. The bread toaster was bad and inside dirty with left over burnt bread crumps. I even went to the extent of reporting these to the front desk people but they did nothing about it. The washing machine was poorly installed and unstable
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, central to Sandton Televisions need an upgrade
Stayed 3 nights in Dec 2018

6/10 Okay

John

This property has some potential but is in serious need of maintenance. The pillows are rock hard and the beds are uncomfortable. Noisy air-conditioning is also a problem. Fairly clean, but pealing paint and water damaged walls does not make a good impression.
Stayed 1 night in Nov 2018

10/10 Excellent

Olalekan

The apartment facilities are top notch. The staff were friendly too.
Stayed 3 nights in Nov 2018

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The shuttle never showed up after I communicated with them several times over the phone. I reported a roach was found in the room.
Stayed 6 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2018

8/10 Good

Nontsikelelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!!
I loved the place, staff was extremely helpful & friendly. They were understanding that my daughter and I had been flying for 16hrs and had our suite ready for us. Our suite was clean & fully equipped and any issues I had were sorted within minutes!! Keep up the good work. Please add a little cafeteria for us who are there for a day or two 😉. I DEFINATELY RECOMMEND & will return with my fanuly!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2018