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"Excellent location,old building but very interesting room very clean and comfortable staff great, and an absolutely fabulous breakfast,maybe not for people with mobility issues no elevator all steps.Great value "

"Lovely hotel in a central location!"

"It was family friendly, clean and comfortable. "

"Enchanting experience. The bed was so comfortable and rooms were large! The grounds were breath taking. Multiple dining options and bar options. "

"The hotel was very clean, staff were all friendly and breakfast had a good spread. Evening meals in the restaurant are a highlight. "

"Elevator beside room very load. Water was murky in swimming brownish tint off of it. Terrible smell in steam room and womens changing room was off putting."

"Cleanliness and staff"

"Nice clean room and comfortable bed. The 1851 bar had amazing food and service "

"Upon arrival, we were sent to a room without power and a leak in the bathroom. The stafd had shut off the power because of the leak so they knew about it but put us in the room anyways. When we were moved, they provided us with a free drink voucher which was nice but when we tried to use it to order a pint, they only brought us a half pint. When eating at their restaurant, their cesaer salad included carrots which I am allergic to. This was not listed under the allergens or in the menu description. When we brought this up to the staff, they were dismissive, denied any responsibility and told us that we should have informed them ahead of time. We were also charged full price deapite not being able to eat the salad that was ordered. I developed severe food poisoning as a result and was stuck in the room for the rest of our stay. We wish were could have canceled our second night and gone elsewhere. "