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Reviews of Hampton Inn - Jupiter/Juno Beach

2.5 out of 5
Hampton Inn - Jupiter/Juno Beach
13801 US Highway 1, Juno Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews" "
Rating 8 - Good. 213 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a very comfortable two days with you. My only complaints are, the shower gather water while showering up to our ankles. And the phone service was out. Otherwise we found the staff to be most welcoming and the room very convenient.
Stayed 2 nights in May 2024
Response from Isabel D. on 23 May 2024
Dear George,Thank you for your review. I’m sorry to hear you had an unexpecting issues at the hotel, but I really appreciate you bringing this issue to my attention.We are looking into this issue and hope to resolve it promptly and accurately.Sincerely,

8/10 Good

Roschelle

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in May 2024
Response from Isabel D. on 23 May 2024
Dear RoschelleThank you so much for rating your stay. We're looking forward to seeing you again.Sincerely

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Isabel D. on 17 May 2024
Dear Samantha,Thank you for your Score, means a lot to us!We're looking forward to seeing you again. Sincerely,

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice! Breakfast was good! Beaches, restaurants and stores all in walking distance. Couldn’t have asked for a better stay!
Stayed 1 night in May 2024
Response from Isabel D. on 17 May 2024
Dear Dominique Thank you for your beautiful survey about our Hotel!We're looking forward to seeing you again. Sincerely,

10/10 Excellent

Lianet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was kind and followed up to see how our stay was. Property is very clean and tidy as well as the rooms. This is my go to hotel to stay at when visiting Juno Beach and I’m never disappointed when i come!
Stayed 2 nights in May 2024
Response from Isabel D. on 13 May 2024
Dear LianetThank you for the wonderful review and for taking the time to share your feedback with Hampton Inn Juno Beach!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean pool, Great breakfast options. Walking distance to juno beach and fun lunch spot “Papa Kwans”
Stayed 5 nights in Apr 2024
Response from Isabel D. on 10 May 2024
Dear Paul,Thank you for the wonderful review and for taking the time to share your feedback with Hampton Inn Juno Beach! Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Isabel D. on 10 May 2024
JeffreyThanks for taken the time to provide us with your feedback. We're really appreciate your score. Thanks,

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a great hotel for a quick trip. Beach is so close and it is walkable area. Food is near and also a CVS. Awesome staff
Stayed 2 nights in May 2024
Response from Isabel D. on 7 May 2024
MariaThank you for the wonderful review and for taking the time to share your feedback with Hampton Inn Juno Beach!

10/10 Excellent

Steven

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty and quiet
Stayed 2 nights in May 2024
Response from Isabel D. on 7 May 2024
StevenWe are happy to hear you had a positive experience at The Hampton Inn Juno Beach!

2/10 Terrible

William

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They should rename this place the roach motel. As soon as we walked in there were water bugs in the bathroom.
Stayed 1 night in Apr 2024
Response from Isabel D. on 7 May 2024
WilliamI really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the failure in our extermination program.A pest free environment is basic for a good stay. I am sorry if that was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were.Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from Isabel D. on 7 May 2024
BryanThank you for staying with us and sharing your score with us!

8/10 Good

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service good and space quiet
Stayed 1 night in Apr 2024
Response from Isabel D. on 7 May 2024
Thank you for staying with us and sharing your positive feedback with us!

8/10 Good

Vincent

Liked: Staff & service, property conditions & facilities
Close to the beach.
Stayed 3 nights in Apr 2024
Response from Isabel D. on 7 May 2024
Thank you for staying with us and sharing your feedback with us!

10/10 Excellent

Delfin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention of the staff is excellent
Stayed 1 night in Apr 2024
Response from Isabel D. on 7 May 2024
Thank you for staying with us and sharing your feedback with us!

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended an event in the area and the location of the hotel was very close.
Stayed 1 night in Apr 2024
Response from Patrice B on 25 Apr 2024
We appreciate you staying with us. Thank you for you for your review.

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patrice B on 25 Apr 2024
Thank you for your review

10/10 Excellent

jady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place for relaxation. 💆‍♀️ #selfcare #peace
Stayed 2 nights in Apr 2024
Response from Patrice B on 25 Apr 2024
We appreciate you staying with us. Thank you for the review.

10/10 Excellent

Keytia, Hollywood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nicely upgraded and comfortable, and staff is friendly.
Stayed 1 night in Apr 2024
Response from Patrice B on 21 Apr 2024
Thank you for your review and we appreciate you staying with us. We look forward to seeing you again.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
super clean
Stayed 1 night in Apr 2024
Response from Tonya on 16 Apr 2024
Great to hear! I'm glad it was to your satisfaction greatly appreciated until the next time.

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
The jacuzzi was great. :)
Stayed 1 night in Apr 2024
Response from Tonya on 16 Apr 2024
Great to hear! Thank you for staying with us. Come back anytime.

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach
Stayed 1 night in Apr 2024
Response from Patrice B on 21 Apr 2024
Thank you for your review. We look forward to seeing you again.

2/10 Terrible

Sean

Travelled with pets
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2024
Response from Isabel on 10 Apr 2024
We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!

6/10 Okay

Angie

Stayed 1 night in Apr 2024
Response from Isabel D. on 7 May 2024
Thank you for staying with us and sharing your score with us!

10/10 Excellent

Lamar

Liked: Cleanliness, property conditions & facilities
The property was great over-all. I would definately stay there again
Stayed 1 night in Mar 2024
Response from Patrice B on 6 Apr 2024
Hello Lamar,We appreciate you staying with us. Thank you for your review. Have a wonderful day.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from Isabel D. on 1 Apr 2024
Dear ClaudiaWe’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!Sincerely,

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Patrice B on 6 Apr 2024
Thank you Mary for your review, we appreciate it. Have a wonderful day.

10/10 Excellent

Jennifer

Business traveller
Check in was very easy and the front desk employee was exceptional!!
Stayed 1 night in Mar 2024
Response from Patrice B on 31 Mar 2024
Happy Easter, We thank you for your kind words. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Patrice B on 31 Mar 2024
Thanks for your feedback, we appreciate you staying with us. Have a wonderful day.Happy Easter!!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities
I have stayed at this property for over six months over the last two years Consistently clean with very high standards for this price Good use of the reward program
Stayed 2 nights in Mar 2024
Response from Patrice B on 27 Mar 2024
Thank you steven for your kinds words.

8/10 Good

Roston

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Mar 2024
Response from Isabel on 28 Mar 2024
WOW! Thank you for taking the time to share your stay with us. We hope that we will see you again in the near future. Safe & Happy Travels!

10/10 Excellent

Thomas

Stayed 1 night in Mar 2024
Response from Patrice B on 21 Apr 2024
Thank you for your review

10/10 Excellent

Mary Jo, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Isabel on 28 Mar 2024
WOW! Thank you for taking the time to share your stay with us. We hope that we will see you again in the near future. Safe & Happy Travels!

6/10 Okay

carolleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Isabel on 28 Mar 2024
WOW! Thank you for taking the time to share your stay with us. We hope that we will see you again in the near future. Safe & Happy Travels!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The pool and gazebo was awesome for my family to hang out at. It was clean, quiet, the breakfast was great and just 12 minutes to Roger Dean Stadium!
Stayed 2 nights in Mar 2024
Response from Patrice B on 23 Mar 2024
Thank you for your kind words. We greatly appreciate it

10/10 Excellent

Christopher, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to register, stay, & check out. Convenient to best parts of Palm Gardens & Jupiter
Stayed 2 nights in Feb 2024
Response from Patrice B on 15 Mar 2024
Thank you greatly for your kind words

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Free breakfast. Location close to most everything.
Stayed 5 nights in Mar 2024
Response from Patrice B on 13 Mar 2024
Thank you David for your kind words. We appreciate your feedback. Have a wonderful day.

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience
Stayed 1 night in Mar 2024
Response from Front desk Team on 11 Mar 2024
Good morning,thank you for your review, we greatly appreciate it!

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The beach was just a short walk. Some of the main attractions were like The baseball stadium and the turtle hospital was just a few minutes away
Stayed 1 night in Mar 2024
Response from Front desk Team on 4 Mar 2024
Mr. Randall,thank you for your review! we greatly appreciate it.

10/10 Excellent

Eric, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Isabel D. on 4 Mar 2024
Dear Eric:We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front desk Team on 3 Mar 2024
Mr. Christopher,thank you for your review, we greatly appreciate it.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Gsr on 28 Feb 2024
Dear Bruce,Thank you for your review and have a great day!

10/10 Excellent

Alf

Stayed 1 night in Feb 2024
Response from Isabel on 28 Mar 2024
WOW! Thank you for taking the time to share your stay with us. We hope that we will see you again in the near future. Safe & Happy Travels!

10/10 Excellent

Debra, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff where smiling with eye contact and would great you every time you walk in the door.
Stayed 2 nights in Feb 2024
Response from Gsr on 26 Feb 2024
Dear Debra,Thank you for your review and have a great day!

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room. Comfortable bed!
Stayed 1 night in Feb 2024
Response from Front desk Team on 20 Feb 2024
Thank you for your review Ms. Laurie, we greatly appreciate it!

8/10 Good

James, quincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff, good breakfast.
Stayed 1 night in Feb 2024
Response from Front desk Team on 19 Feb 2024
Mr. James thank you for your review. we greatly appreciate it!

4/10 Poor

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front desk Team on 20 Feb 2024
Thank you for your honesty and review Mr. John, we greatly appreciate it.

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très belle expérience
Stayed 1 night in Feb 2024
Response from Front desk Team on 19 Feb 2024
Ms. Isabelle,thank you for your review. we greatly appreciate it!

8/10 Good

Stephen

Stayed 1 night in Feb 2024
Response from Front desk Team on 19 Feb 2024
Mr. Stephen,thank you for your review. we greatly appreciate it!

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front desk Team on 19 Feb 2024
Mr. Phillip,thank you for your review. we greatly appreciate it!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front desk Team on 19 Feb 2024
Ms. Suzanne,we appreciate your your feedback!Thank you.