Karnala Hotels

"Had a wonderful experience "

"rooms were excellent, place is very beautiful and peaceful, very good staff, timely service. samir and mayur from fnb are excellent."

"I have not been to many properties in Matheran, but I would say this is an ideal property for a fun vacation it is located over from the hustle and bustle of the city and you feel like you’re in the quiet hills cottage. The property is old, but very well preserved and staff is very courteous and very helpful. It is just an amazing fun to sit in the morning or in the evening at the swing and listen to the birds chirping. Even if you don’t stay here, you should come here to eat the lunch or...

"Cottage room was very comfortable with all amenities. The room & bathroom were very clean. Air conditioner was not noisy & sleep quality is good. The bed linen is clean. Tea-coffee corner is well stocked. Great ambiance and lawns. Lots of natural trees and beautiful flowers "

"Great pool, clean, lovely hotel and staff with good amenities "

"The experience was good, the staff was very helpful & cordial. It's a nice week end get away. Most important it's pet friendly. "

"Security staff was excellent. Room service was prompt and good. Reception staff were pleasant and helpful. Breakfast was adequate. Good location for shops and station. Great value."

"Ok"

"Hotel plaza is an excellent hotel. "

"Breakfast didn't have much option, and the mount view property was on other side of road hence to access jaccuzi and indoor activity need to travel to and fro."

"Location is excellent, staff are delightful with excellent facilities at the hotel. Would stay here again."

"It was a great stay they treat us well"

"Rooms, spa & restaurants were really good. Excellent service all around."

"Room was nice and the staff was great. However, there were a few issues. The bedsheet was dirty after the check in. We really wanted to lie down in the afternoon, but had to wait for the change of sheet which took 10-15 min. When we returned to the room after dinner, we spotted a rat near the ceiling. Then, we noticed a hole in the box of sweets that we had left in the room with crumbs lying around. The staff moved us to an adjacent room. But the whole thing took a while and we lost an hour of...

"Excellent stay"

"Everything was great !"

"Excellent staff and room."