Pen Hotels

"It was lovely. All the staff were very attentive and went out of their way to assist you. Just be aware that if you are on one of the upper floors there can be late parties (3am finish) on the roof top bar which you will hear. Otherwise, a little oasis of calm surrounded by chaos . Otheriw"

"The hospitality of the hotel staff was exceptional from the moment I arrived. They even arranged for someone to bring me a sim for my mobile. Brilliant service and excellent customer service and care."

"This is a perfect 10/10. The most amazing staff, fantastic breakfast, in door dining was the best experience. The ambience and cleanliness is unparalleled. For me the Oberoi is truly the best hotel in Mumbai. I will continue to return. Great location . Ocean view suites are gorgeous. Was excited to continue my 50th birthday celebrations here. "

"The staff was awesome! The room was beautiful. Lots of nice extra touches like roses, cake etc."

"Staff was very courteous, room was clean, and breakfast is worth mentioning. "

"I have stayed at this hotel many times. Suitability situated centrally, easy to get to all the tourist sites. Available taxis a close to the metro and railway stations.The staff at the hotel were welcoming. Our check in was smooth and quick. It would have been better if they do the necessary paperwork for both our booking on our first visit. This will save time on our second checkin. The housekeeping staff was always pleasant. The room was clean. The breakfast has limited variety but always fresh with options to meet your special diet needs. The food at their restaurant was always fresh and tasty. We were never disappointed with any of our choices at the restaurant. It must be noted that hotel guests enjoy at discounted rate at the in house restaurant. The staff are attentive and assist guest with local travels by arranging taxis. A special thank you to Luke for always being ready help with a smile. A big thank you to Vikas Parab who resolved minor issues professionally. I would recommend this hotel to anyone who want to be in central Mumbai"

"Very clean and spacious room, very comfortable bad and bathroom. The staff were beyond nice, both in front desk and in the dining room. Will surely come back! "

"The staff were amazing from check in to departure. All our requests were fulfilled without any delays, the care and generosity towards my daughter was superb"

"Impeccable service and hospitality, great room and amenities. I really enjoyed my spa treatment and all of the food."