Karns Hotels

"Great location"

"The room was very clean and spacious. The buffet breakfast was wonderful and all the staff that we encountered were friendly and helpful. The location to the airport is extremely convenient as there is a covered walkway leading from the airport to the hotel which is a quick walk away."

"Issues started when we had great difficulty getting in to our room due to a loose key card fixture. Problems continued when (after a 11hour drive) i had a cold shower due to NO HOT WATER. The shower handle was broken, spinning around without creating and hot water at all despite letting water run 10 minutes. We tried to call the front desk, but the phones weren’t working either. When my husband went down, they wanted to offer another room but none available. Final straw was a cold breakfast- eggs, sausage etc cold. Needs to say, we cancelled our other nights there. "

"I like that there was a store to buy gifts in lobby. I like that there was a Starbucks in lobby and a restaurant on first floor. What I didn’t like was the Elevator broke down when I was in it with some other people and I got scared but we all were able to get out and told a worker what happened and he was able to bring us to our appropriate floors on his elevator. That night the elevator got fixed and it was fine the next day. All and all I loved the hotel and would stay there again."

"Room was clean"

"This hotel is what it is. The rooms are updated and the beds are very comfortable. The outside of the hotel is somewhat dated, as well as the lobby area. The “breakfast” was cereal, granola bars and mini muffins. This was a great place to take a road trip break and sleep. "

"Staff were all very friendly and helpful. The breakfast was better than expected. Had a great visit and would definitely recommend this hotel. Bonus - SUPER close to the McGhee Tyson airport!"

"Staff, location, and accommodations are outstanding!! "

"When we arrived, the first thing that hit us was the smell of cigarette smoke in the hallways and carpet that had trip hazards present. When we got into our room, apart from the dark, the overpowering odor of cleaning chemicals took over the smoke smell. Once we turned on the lights, we found a worn and broken nightstand, a rusted/tarnished lamp, and a wall AC Unit. The paint and decor appear out of date by a couple decades. Upon moving into the bathroom, we discovered a half roll of toilet paper with no extras, no facial tissue, and two bath towels with no floor mat. We also discovered the tub had no stopper, making our son's bath time challenging. The staff was friendly and helped us with lacking paper products and towels. The night was far from restful as the beds were not comfortable and for nearly 2 hours after midnight, a disturbed person screamed at the hotel before law enforcement intervened. In the morning, the breakfast was good and checkout speedy."