Kyonan Hotel Guide - Katsuyama Beach hotels in Kyonan, Japan.

"A great view of the harbour and park, we enjoyed watching the dog walkers. All staff very helpful and suite very clean and well laid out, breakfast well organised with good choice "

"The Property was clean and the rooms were large. There are many restaurants and shops."

"The room was spacious and clean. The hotel is located very near to Kamakura station."

"Comfortable room. "

"Was an excellent experience, would come back in a heartbeat"

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"The property is outstanding and the staff was exceptional! I was very happy with the overall experience and would stay at this property again. "

"Very clean room and clean hotel all together. Very peaceful. Staff was great and they even gave skin care routines when we arrived. Honestly, this hotel would be perfect if they would just add more clothes washing machines. they only had 2 for the whole hotel, so sometimes you couldn’t get a wash in when it was convenient for you. "

"The staff was very nice and very respectful. The room was ok, when I asked them to clean initially they didn’t take the trash. The second time I asked them to clean they didn’t take the trash. I noticed that when they clean they don’t actually clean they just replace amenities and make the bed. The bathroom was utterly disgusting, it was completely overrun with mold and mildew. The washers washed well but they did not try well at all, my clothes always came out wet. I did not try to breakfast, there were nice shops nearby."