Kew Hotels

"Excellent property and beach. We were disappointed that so many guests would place their things on beach chairs then leave them alone for most of the day so we had difficulty finding a chair each day. "

"Good internet connection. Air conditioning was cool. Just had to wait a bit at check in for room to be cleaned."

"A fun and relaxing adults only resort. The food was amazing. The staff was wonderful. The beach is beautiful."

"Room 241 on the top floor with no lift service was an issue to climb 4 flights of stairs. On account of having recent treatment for an arthritic knee, made it painful to climb 4 flights of stairs. It would be useful to include the ‘no lift’ information on the hotel’s website. That said room was clean, staff friendly and good service great."

"We had a really enjoyable stay at Hotel Riu Palace Jamaica overall. The pools were clean and well-maintained, and the staff truly stood out — everyone was friendly, attentive, and made us feel welcome throughout the trip. The food was excellent for the most part. Nearly everything we tried was delicious and well-prepared. The only exception was the lobster, which unfortunately was overcooked and rubbery both times we ordered it. The room was a bit dated and had a few minor issues, but nothing that significantly impacted our stay. Entertainment wasn’t their strongest area, but there was still enough to keep things enjoyable. All in all, it was a great vacation. The positives definitely outweighed the negatives, and we would absolutely come back."

"The view was beautiful to the sea, property was filthy, we told we weren’t allowed coffee until after the all inclusive guests ate first, there was only 2 bath towels, we had to ask for towels, face cloths, and beach towels, it took two days to receive. It is a huge slip and trip hazard when it rains, as the “flooring is smooth broken tile”, and uneven ground. No hand rails for any of the stairs or ramps, inclines. The bar staff was not personable. There was one person that stands out that was amazing, when we did go to the restaurant, there was one server that learned our name and remembered it the first time, she was very personable. It’s within walking distance to many places, but walk at own risk, there is no sidewalks. The transit to sister resort is limited space so if you don’t get on the first be prepared to wait for the second one. It’s not right away. We took a taxi, however that can become very costly. It’s a very low key peaceful place, if you are looking for lively action, not the place I would suggest. If you have mobility or balance issues definitely don’t recommend."

"If you are from Indian Origin or a Vegetarian per se . You do not have that many options for eating at their Buffet restaurant. And the other restaurants that they have always have big wait times (over 2-2.5 hours) every evening. Out of 3-4 night we stayed we were only able to eat at 1of their restaurants only 1 time . This need be addressed and fixed . Other than that Hotel is nicer. "

"Everything was as described and it was a super easy stress-free stay! "

"A real gem"