Kew Holidays

We stayed for one night and the location is fantastic — a very short walk to Gloucester Road Underground and easy to reach Kensington High Street and Kensington Gardens, with plenty of amenities nearby. The room was clean and functional, although quite small and only had space for one bedside table. Unfortunately, we were placed in a basement room between the lift and the breakfast room. The soundproofing was very poor and we were woken early by staff setting up breakfast. Our window also backed onto what seemed to be a generator or air conditioning unit that ran constantly throughout the night. Breakfast was okay. Overall, we would only recommend staying here if you are in a room away from the basement, as the rest of the hotel may offer a much better experience.

Everything was excellent at this hotel.

Spacious comfortable rooms, nice variety at breakfast and wonderful staff!

Great location and boutique style hotel

Overall, the hotel was very nice; the staff were friendly, the rooms were clean, the breakfast was good and my young daughter was very pleased with her complimentary teddy bear. However, I booked a twin studio and the room we got was what I would class as a double; 2 single beds joined together with one duvet. The room was described as 2 single beds and if I hadn't gone with my daughter, and instead went with a friend, for example, who wasn't keen to share a duvet, this would have been a problem. The room was also described as having things that were not available; for example, dressing gowns and toothbrushes and toothpaste. When I asked reception for a toothbrush, I was informed that they didn't supply them and I needed to buy from the vending machine. Apart from those things, I was very happy with the hotel and would visit there again.