Outdoor pool, pool umbrellas, pool loungers

Reviews of The Laureate Key West

3.5 out of 5
The Laureate Key West
3444 N Roosevelt Boulevard, Key West, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie, puyallup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were clean. The pool was nice and appreciated the free refreshments at pool and in the lobby. The parking was a little bit of an issue probably due to some exterior work being done on the building closing off half of the parking behind building. Would stay here again.
Stayed 4 nights in May 2024

10/10 Excellent

Krisanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Softest soap ever clean and spacious rooms!
Stayed 2 nights in May 2024

10/10 Excellent

Kulpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room with perfect view! Would definitely stay again !
Stayed 1 night in May 2024

2/10 Terrible

Karan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not fulfill their promise, and they didn’t fulfill my request. They stated of receiving my request, but after they collected my money, they didn’t give me the room I requested. They charged me for the room but then changed the room. This is rubbery not honest business.
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nive place. The room is clean and seems new, very beautiful! Stuff was extremely nice and helpful. We enjoyed our stay here
Stayed 1 night in May 2024

10/10 Excellent

Suanne

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, lovely hotel. Would definitely return and not hesitate to recommend!
Stayed 1 night in May 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and room was spacious. Had a nice balcony with a view. Didn’t use the pool but it was a nice set up. Parking was easy. Property is about 1.5 miles from the touristy area. They offer no shuttle so you have to drive or Uber, but it’s also nice that it’s away and quieter. Biggest drawback is one slow, fairly small elevator for the whole building. At checkout it was a line on each floor waiting to get out
Stayed 1 night in May 2024

10/10 Excellent

Jenniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Jinfeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房间条件非常棒,位置也好,自驾非常方便,好停车,并且免费。
Stayed 3 nights in May 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! I thought it was across from a beach but no beach! Our ocean view was over looking a roof top of lobby, would of preferred looking at the pool. Will remember for next time. Nice stay.
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very organized, very clean and well maintained in all areas
Stayed 2 nights in May 2024

10/10 Excellent

Fabricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No a place to stay. Well located. Clean rooms, great staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and quick...water and cookies are a nice bonus upon walking in. Our double queen suite was clean and had everything we needed. The shower pressure is a little light. The pool was a wonderful respite with fresh towels, water or pellegrino, and even cooling cloths in the fridge on the pool deck.
Stayed 5 nights in Apr 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seemed like this hotel had been renovated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente property location service great room was great receptionist very kind
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and the staff was very friendly.
Stayed 4 nights in Apr 2024

6/10 Okay

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice! Staff was great but the musty smell in the suite was horrible!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay. Would rebook again
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loews Hotels are a known commodity. They are always excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Great rooms for large groups. Clean.
Stayed 6 nights in Feb 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expect to be hit up for a resort fee when you arrive even after you have paid in full - they say talk to staff regarding their texts but staff not informed - good marketing on their part. Had to request items for kitchen to eat and do lite cooking. IF you book a partial open view of the bay channel you will placed on first floor of the 4. Small deck on our studio room w only 1 chair Nice remodel- it's ok - nothing to compare to in key west per sey
Stayed 4 nights in Apr 2024

10/10 Excellent

Khilola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area to walk in the morning by the water. Clean and roomy.
Stayed 2 nights in Apr 2024

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new property. Clean rooms and easy kitchen area.
Stayed 2 nights in Apr 2024

8/10 Good

Dottie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Most of the room seemed pretty clean. The floors I think were mopped with muddy water. They didn't look bad but as soon as you walked across them from the bathroom to the common area, your feet were filthy. Pool Waters were cloudy. Waters and drinks were stocked adequately along with sufficient towels.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the ocean view and kitchenette. There was plenty of room and comfortable seating.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
would definitely stay here again
Stayed 4 nights in Apr 2024

8/10 Good

Bojana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, nice view and staff on front desk are very pleasant. It’s clean. Only what I didn’t like, I booked for 3 people, but in the room it was only two pair of slippers, two pairs of everything, that’s obviously not enough for 3 people. Little pricey for what you get, but we had a nice time.
Stayed 1 night in Apr 2024

10/10 Excellent

Shalini

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the room was spacious. We stayed one night and worked for the two of us.
Stayed 1 night in Apr 2024

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights. The room was great and the pool was fantastic! We didn’t have any issues at all! The only thing that could have made it better was if it were closer to down town; that being said, it was very easy to get an Uber. They always arrived in 1-2 minutes after ordering them and cost between 13$ to 20$ depending on the time of day. Highly recommend this place!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jignesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if we got second chance to come key west we will stay here again for sure
Stayed 3 nights in Apr 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from balcony was awesome. One bedroom suite setup was nice too. Only downfall is they only have 1 elevator. If you are on one of the middle floors during check in/out time, the elevator is frequently full and you may have to wait several cars to use.
Stayed 3 nights in Apr 2024

2/10 Terrible

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Terrible area to stay in. Nothing around at all. Nothing like pictures representation of the place. Not a resort at all. Very expensive!!
Stayed 1 night in Feb 2024

6/10 Okay

Ernest

Travelled with partner
Located in a nice area but not impressed with the pool or the room. We had a fire alarm that beeped all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.. staff was exceptional!
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Staff & service, property conditions & facilities
Awesome ocean view, beautiful room, tv wasn’t working, cleaning room was ok
Stayed 3 nights in Apr 2024

10/10 Excellent

JEFERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Apr 2024

8/10 Good

Enid

Stayed 2 nights in Mar 2024

8/10 Good

Coleman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was close to everything! Great room!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peppery and very clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All suites in this property has nice water view.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2024

4/10 Poor

Helen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room itself was beautiful with fantastic facilities but this is where the good review stops. The staff were unhelpful and unfriendly. I didn't get the view that I paid for. I paid for an Ocean View Deluxe Suite and the view that I got was completely obstructed of which the staff didn't care about when I advised that I was unhappy, the response I got was 'write a review about it'. What is the point in having a full ocean view and partial ocean view available to book if you are not going to honour what people pay for.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but not right near any of the attractions.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elvia

Liked: Cleanliness, property conditions & facilities
Like the property but a little expensive
Stayed 2 nights in Mar 2024

10/10 Excellent

Yaneysy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

d

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, beautiful and clean rooms. Great area for dogs. BUT very expensive per night to have a pet. $100 per night. We loved our little apartment like rooms so we accepted that fee. Plus $35 per day resort fee. Overall a great choice as it is in key west and only 2 miles from old town making it very convenient.
Stayed 5 nights in Mar 2024