Kiến Văn Hotels

"Friendly staffs, especially Khanh and all bellmen are very nice and helpful. Bai Kem is of best beaches in Phu Quoc and Premier Residence is located there, very enjoyable. The resort is suitable for families with young kids "

"amazing breakfast buffet, hotel staffs were accomodating and nice 👍 thanks!"

"We enjoyed our time at the Movenpick. I think the piece that we struggled with was the front desk as we wrote to them a few times before arrival about the shuttle service and about an extra bed for the room. And while we received responses that were positive none of them were acted upon. No shuttle at the airport until we called. No extra bed in our room until we asked again at check in. In general, once you’re there everything is great and delicious. The breakfast is amazing. But I remember looking at a yoga class and thinking: there’s yoga? Front desk never said. These would be things to consider for the front desk."

"Nice hotel with a view. However the beach area wasn’t very clean. Also the hotel should provide discounts for hotel guests for dining at the hotel restaurant "

"It was nice I would recommend to firemds"

"I like this hotel a lot I would recommend for friends thank you"

"Great experience! I liked the details, welcome note, snack and juice were very nice! We enjoy the spa, the swimming pool and they have a very nice breakfast, the bed was super comfortable! 100% recommend this hotel"

"We stayed in the 3 bedroom Villa expecting exceptional service and holiday as it was one of the most expensive rooms at the hotel. To be honest the stay was good overall. The accommodation is a bit older but is well maintained. The staff at the hotel were mostly good to amazing. The staff tried to help, but most could not speak English or any of the other languages we speak. I used the Vietnamese to English phone apps that are free to use. It was usually manageable, and many of the staff were truly trying to help. The room service and cleaning staff did an exceptional job, there was never anything to complain about, and they were amazing. The kitchen and breakfast, options have hardly any vegetarian or vegan options unless you want to use the salad bar to make your own sandwiches. As our group was all vegetarian or vegan this made it a bit of a challenge. Most days there were 2-3 good vegetarian options at breakfast. We did speak to kitchen management and they were able to accommodate us after the first a couple of days of our 8 day stay. They even packed us breakfast on the last day of our stay which was a really nice touch. Outside the hotel there was an undercurrent of tourists not being wanted, or not welcome, which I found surprising because it is a town fully dependent on tourism. Booking outings with the staff from hotel is probably the best way to go. "

"Great facilities "