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Reviews of The Chequers

3 out of 5
The Chequers
16 London Rd, Knebworth, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 60 reviews" "
Rating 8 - Good. 10 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surrounding, with very clean room, helpful staff, quiet throughout the night and good supply of amenities. What I didn’t like was lack of a walk-in shower and over done eggs when sunny-side was requested. Both minor. Very good stay at The Chequers. I recommend it.
Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Balbinder, Sully, Penarth

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying for work. Stayed 2 nights, staff lovely and helpful. Food excellent, lovely area with the log burner central. Room, very comfortable, clean and warm. Look forward to staying again when I am down this way.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Second stay here - fantastic place.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Food was delicious. Only issue I tried to contact them all day on my arrival day but the phone number was wrong on their expedia page. Definitely will be returning.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place - highly recommended
A fantastic little hotel. Really comfortable bed, great tea and coffee in the room and excellent food. No faults whatsoever and In over 40 days this year. This is up there with the best of them.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chequers Knebworth
This is an hotel with a few guest rooms, and a nice gastropub. The room was excellent, modern, spacious, clean, warm, tastefully decorated. Comfortable bed. Bathroom was spacious, clean, modern, including bath and shower. Staff were helpful and friendly. Breakfast was super Quirky points were (i) TV could be turned on to home page, but a message read that the signal was not strong enough to connect to any channel (I used my laptop instead) (ii) liquid soap container fixed to the shower wall was empty. But this wasn't a problem as another movable soap container was at the hand-basin (iii) there was a good supply of sachets of coffee and decaffeinated tea (which I didn't use)+ one sachet of normal breakfast tea which I used (Earl Grey and green tea were also on offer). (iv) In the shower/bath, three taps are available. It took me 2 minutes to understand that the central one is the temperature controller.
Stayed 1 night in Nov 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Little gem, really nice staff and very comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
A nice big room, beautifully decorated with lots of nice little touches from fresh milk to an iron. Friendly staff, good WiFi, a nice shower and a very comfy bed.
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t tell everyone t this is a little gem
What a lovely welcome by Kayla! Restaurant / pub was really nice, genuine home made fish pie. Rooms are well equipped and superb shower. Breakfast was equally good freshly prepared and served with a beaming smile.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised
Very pleasantly surprised and one of the most comfortable stays anywhere I've been. Problems with 'no poached eggs' meant most of breakfast menu was off which was both baffling and disappointing, otherwise would have been a 5 star stay. Will certainly look to come again and hope hot water and saucepans are available next time LOL
Stayed 1 night in Sep 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this as a place to eat and stay.
I stayed at The Chequers for 2 nights. Prior to my stay I had a few questions which the staff answered swiftly so that I was certain everything was sorted. My stay was very comfortable and the Chequers had a very welcoming atmosphere. The staff were friendly and efficient. I must congratulate the kitchen on the quality of the meals - had no complaints. Good breakfast choice and would recommend the poached eggs! My room was good, great bed and linen, space for me to work and a great shower. Everything was clean but my only minor negative feedback would be that the decor was a bit tired and would benefit from a bit of a refresh - but this did not get in the way of my enjoying my stay. I would highly recommend and I would not hesitate in staying here again. Thanks to all at The Chequers - keep up the great work.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dave

Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. In the UK for our son's wedding. Needed to leave the wedding by 9am so reserved a room at the Chequers and arrived hours before check-in time. They were gracious and hospitable and offered us tea and biscuits while we waited for room to be ready. Allowed us to check-in early and then had a delicious meal that evening. The manager even accomodated my request for a hot toddy that night, even though he had.never made one before. It was.so delicious we ordered another one before bedtime. I suggested he put it on their menu for.the fall/winter season ;) going to breakfast shortly and am confident it will also be a positive experience. Dont miss this hidden gem when you visit the UK. Highly recomment staying here. The rooms are also clean and spacious. Thoughtfully stocked with all the "extras" to make you feel welcome (bottled water, coffee/tea station with cookies)
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Stayed 1 night in Jul 2023

6/10 Okay

Rebecca

Stayed 1 night in Jun 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel. Very attentive staff. Good food.Great bathrooms. Location convenient for train travellers as it is only a few miles from Stevenage.
Stayed 1 night in Jun 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Stirling

Stayed 1 night in May 2023

8/10 Good

Peter, Baston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff brilliant my only criticism is breakfast doesn’t start until 8am, as a business traveller I need to leave before 8.
Stayed 1 night in May 2023

10/10 Excellent

Westley

Liked: Cleanliness, property conditions & facilities, room comfort
We booked this hotel while visiting friends. It’s was impressive straight away. The hosts where very friendly at helpful, breakfast was great The room was nice and bed was comfortable We will probably end up here again in the future
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant. Great room, great shower, excellent breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2023

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bill buxton 31/03/2023
The three points that I complain about one I misplaced my room key they open my door with the master key and told me it would have to stay open as they had no second key. This meant that during the night I couldn’t use fire escape all the door to the hotel God knows what might help me in a fire I had lunch with my daughter and grandson and they gave me a discount card for the next meal. I don’t evening I’ve booked a table for four and was refused at the discount as they say it had to be used the next day Ridiculous that God said the next meal or soon I got no sleep or very little sleep because the kitchen staff forgot to switch off the extractor which was under my room window and it went on all night till 8 o’clock the next morning. Not sure if I would stay there again Although I found a hotel apart from the thoughts above good
Stayed 1 night in Mar 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
i was arriving later(out of hours) then expected due to a small collision on route, i phoned in and the staff were very accommodating and helpful, i got there and pretty much went straight to bed, a lovely comfortable room i had a great sleep. Breakfast in the morning was great, the staff were very chatty and nice, i did notice how clean the place was it was immaculate, i will def stay there again😃
Stayed 1 night in Mar 2023

8/10 Good

Lydia

Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Woolmer Green !
Fantastic location for us and the rooms were large and clean. Breakfast and evening meal were delicious with a good option available.
Stayed 2 nights in Mar 2023

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast choice. Clean and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Matthaeus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome.
Stayed 1 night in Jan 2023

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel
Couldn’t be happy this is incredible value for money I think if I’m ever going towards london I’ll always stay here over all else
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience; spacious rooms with AC. Lovely breakfast. Quite area.
Stayed 1 night in Oct 2022

10/10 Excellent

Amanda

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chequers Inn
Fantastic stay, exceeding our expectations. Friendly staff team, great breakfast and very comfortable stay.
Stayed 1 night in Jul 2022

8/10 Good

Catherine

Stayed 1 night in Jul 2022

10/10 Excellent

Joel, McCordsville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Great staff. Great restaurant.
Stayed 2 nights in Jul 2022

6/10 Okay

H J

Liked: Cleanliness, staff & service
Welcoming but could improve on detail/food
Room clean and welcoming, Rather hot so it would have been nice to have the air conditioning pointed out, especially as the quilt was too heavy for the time of the year. Rather noisy from the road in front therefore as had to open the windows. However, staff friendly and helpful and try hard. Would not go there for the food. Dinner menu very limited. Breakfast freshly-cooked but no cereal or juice or other basic options. Fried (!) full breakfast. Need to like tough large mushrooms and lightly-cooked herby sausage. Not the best cooked breakfast so the food has a way to go.
Stayed 1 night in Jun 2022

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was very good, however no breakfast, no one turned up, not impressed.
Stayed 1 night in Jun 2022

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Staff were really friendly and helpful. Went over and above for me after a long day at work and although they don’t provide room service menu, the gentleman went out of his way to get me a menu and bought me hot food after a long shower. Highly recommend this place and will be returning again very soon.
Stayed 1 night in Jun 2022

8/10 Good

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely bathroom and nice size room
Stayed 1 night in Jun 2022