Banyan Tree hotels in Ko Yao Yai, Ko Yao

"Amazing breakfast. Amazing staff. Beautiful views. Quiet but close to town center. "

"Definitely not a 5-star experience - we were initially assigned a room with a strong smell of mould; though we did manage to change rooms. The rooms themselves were very much unpolished, there was a deep hole in the sofa, and the sofa itself was stained. The bathroom was unfinished, with sealant being poorly applied throughout the bathtub. We also used the gym, which was subpar by even 4 star standards! The breakfast was good, and the pool was also good."

"We had a pool-facing room. (1) The constant disrespect of other hotel guests sitting on our bedroom steps into the pool, & being intimate with one another, was very annoying. Hotel guests should not be allowed to sit on any steps which is not outside their own bedrooms. (2) Patrons having very loud get-togethers outside their bedrooms by the poolside should not be allowed. This is totally disrespectful towards other hotel guests. (3) The private playing of excessively loud music by hotel guests in the pool area should not be allowed. Hotel guests pay top dollars for their hotel stay, & the decibel level of private music needs to be controlled. All the above put a damper on our stay!"

"I really enjoyed my stay and would definitely be back. The breakfast options were extensive, everything was so good and fresh. "

"We loved staying here!! Their other location is closer to shopping, but this one is a short walk to the beach. The small path to the beach does have a smell, but it cannot be noticed on the property. The pool was amazing with a great view and breakfast was great. If we come back to the area we would absolutely stay here again! Absolutely lovely."

"Breakfast was extra but worth it; staff was very attentive; shower drain was clogged at our arrival but staff took care off it within a day; hallway carpet and room fixtures looked worn and dated, but room was otherwise nice and the view of the city was great; very helpful onsite tour scheduling; odd loud clicking and scratching above our room a couple of nights, but it was thankfully brief and we never found out what it was. "

"Other than the gym feeling a bit outdated, everything else was great. One thing to keep in mind is the tide level upon arrival — if the tide is low, the boat may not be able to get close to the dock, so you might need to walk a short distance to the hotel. Not a major issue, just something to be aware of."

"Room was very clean. Staff are brilliant helpful boys on call when you needed them always smiling made you feel so comfortable. Family friendly nice pool nice pool bar also"

"Room was spacious and cleaned everyday, pool was amazing but could have a bit more shade at main pool, breakfast had big variety Overall great location, great resort"