"Clean room, excellent location next to kitahama station. Very convenient. Family mart and a great coffee place at the entrance of the hotel. Nothing negative to mention. "
"The entire staff at Swissotel was amazing! I was continually impressed with the level of service and willingness to help with any and everything. The best customer service I have experienced at a hotel (and I travel 150+ days a year)"
"Great area, lots of dining and shops below hotel. Rooms were spacious, clean and staff was helpful and courteous. Only negative was that breakfast was expensive and not worth the money, better off getting something to eat elsewhere. "