Cinnamon Hotels & Resorts hotels in Kosgoda, Southern Province

"I had high expectations of this place but was very disappointed! They charged me extra $80 for no valid reason and the people at the front desk all gave different answers when I asked about the extra charge not knowing what was going on. I need a refund ! I was traveling with family kids and elderly they were inconsiderate of allergy and elderly needs and did not help us with warming our food so we had to go without dinner. The staff was so rude and unhelpful and objected the ladies going into the pool. The rooms bathrooms and fridge were dirty and stained ….. not recommended! "

"Nice"

"Everything was nice except it was Buddha Purnima and hotel didn’t inform us before that they wouldn’t serve alcohol that day we came to know after the check in"

"Very personal service despite being a mid sized resort hotel "

"We had a great 4 night stay at Ahu Bay. It was nice that Nilanga messaged ahead to discuss arrival time. Having a room right on the beach was a real treat and the private pool was kept spotless by the team. The team couldn’t do more for us during our stay, making adjustments to cocktails to suit ours tastes. We ate at hotel twice and both times really enjoyed the dishes we tried, it’s clear there’s a talented chef in the kitchen! "

"This hotel is chef's kiss. The pool and poolside are brilliantly thought out and massive so you can have a peaceful dip even if it's busy (I went out of season). My riverside room was the perfect way to start every day and the food, even the Western food, is really good. The service is unrivalled, it surpassed my expectations. I would say the hotel's greatest asset is its location in between the river and the sea, where you also you get lots of wildlife. And a 7 minute walk (plus couple of minutes shuttle boat to the town side) to Aluthgama train station. The minute you're out of the town side entrance, you're in the thick of town life but you wouldn't know it from the island oasis the hotel is on. It's walking distance to the Secret Island temple and Bentota Bridge, which are the only things Bentota offers other than beach. I would 100% stay here again and recommend it to everyone who comes to Sri Lanka for a relaxed, luxurious beach holiday. Special shout out to Thilak the boatman and Masheshani on reception, who were both stars. Auic and all who work at Ceylon Club and the pool men."

"The pool and beach setting were incredible, the room was spacious and had nice amenitys, the beds were comfy and balconys had a stunning view. We upgraded to half board when we arrived, breakfast had lots of options, dinner was always really high quality food, however the amount offered did seem to depend on how many people were in the hotel at the time. "

"Staff was good.Services good also.Everybody’s so friendly even not inside hotel. We had a great time. I’d love to come over again as soon as we can."

"This is a nice property with food served in the restaurant being tasty. Staff is friendly and good amenities for children. They had a fire performance at night "