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"There was no staff at the front desk unless I called. Although the facility was old, all the equipment was in good working order."

"清掃が行き届いていて、マッサージチェアもあり、とても快適に過ごすことができました。犬猫連れで宿泊しましたが、過度な装飾もなく、安全に過ごすことができました。"

"Overall a blessed experience!! Beautiful house and even better hosts. Highly recommended as me and the Ohana loved our stay and the beauty of Hakuba."

"All the outdoor furniture (table and benches) on the terrace (including the wood deck) were completely covered in yellowish dusty pollen and had to be cleaned in order to be used. We sat down unknowingly and our clothes got really dirty from all the pollen. The rubber outdoor sandals were only one size and too small. I’m a womens US size 9 or 39 European size. I had enormous trouble signing into my YouTube account on the tv, which wasn’t the case last time I stayed at a different Rakuten stay...

"とても素敵な施設でした。"