Kosuge Hotel Guide - Kosugenoyu Thermal Baths hotels in Kosuge, Japan.

"I had an excellent stay at HOTEL MYSTAYS Fuji Onsen and would like to especially thank Ms. Sakahara, the front desk receptionist. She went above and beyond to help me recover a suitcase I accidentally left on the bus from Shinjuku. She was warm, professional, calm, and proactive, immediately contacting the bus company and station to assist me. Her excellent communication skills and genuine care turned a stressful situation into a positive experience. She is truly an outstanding employee and a great representative of the hotel. Combined with the comfortable rooms, relaxing onsen, and overall high quality of service, I would confidently give this hotel five stars and highly recommend it."

"Very clean room, friendly staff and great food nearby. If you’re looking to hit the FujiQ Highland theme park, this is your best option. "

"Our room had private onsen with lake view. Staff is accommodating, they also had free pick up service from Kawaguchiko station. "

"Great place to stay ! We loved how peaceful it was there! Food was amazing! Easy walk around the lake. "

"Hotel is in a beautiful location. Parking is included which was great because we drove from Tokyo. Staff were friendly. There was tea/coffee available 24/7 and a microwave, with sitting area that we used to for our dinner. "

"Great service and amenity "

"Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay."

"The experience of our stay was AMAZING it is the high light of our trip to japan recommend staying there. the resort is modern and luxurious. the staff are kind and welcoming the service and hospitality was exceptional . room (lodge) size is big with view of mount fuji. the facilities areas (cloud area) is lovely and cozy with bonfire and indoor fireplace we enjoyed hanging out there. the resort offered various activities that i recommend booking in advance (pizza making, hiking, canoe, electric bike and other activities) we also booked breakfast box that is in room breakfast recommend booking it in advance. and we had dinner in there restaurant (La carte) which was lovely. we will stay again for our next japan trip."

"Amazing room, service, course dinner!"