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Hotel Artur

3.0 star property
Travelers find rejuvenation with spa treatments and peaceful moments in the garden patio at this tranquil retreat in Biezanow-Prokocim

Choose dates to view prices

Hotel Artur creates a peaceful escape with its garden and quiet terrace. Guests can book a massage or other spa services to unwind, enjoy a drink at the bar, or catch up on work at the 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room

  • 35 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About the area

Biezanow - Prokocim, a neighbourhood in Kraków, is home to Hotel Artur. Oskar Schindler Factory and Wawel Castle are cultural highlights, and travellers looking to shop may want to visit Main Market Square and Galeria Krakówska. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Visit our Kraków travel guide
Map
30 Aleksandry, Kraków, malopolskie, 30-837

What's nearby

  • Wieliczka Salt Mine
    Wieliczka Salt Mine
    12 min drive - 5.2 km
  • Oskar Schindler Factory
    Oskar Schindler Factory
    17 min drive - 9.3 km
  • Wawel castle in Krakow, Poland
    Wawel Castle
    21 min drive - 9.6 km
  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    23 min drive - 9.6 km
  • Main Market Square
    Main Market Square
    25 min drive - 11.0 km

Getting around

  • Turowicza Station
    6 min drive
  • Kurdwanów P+R Station
    13 min drive
  • Kraków (KRK-John Paul II - Balice)
    20 min drive

Restaurants

  • Salt Mine Underground Restaurant
    5 min drive
  • McDonald's
    5 min drive
  • Magillo
    20 min walk
  • Circle K
    4 min drive
  • Komora Warszawska (124 m poniżej gruntu)
    10 min drive

About this property

Hotel Artur

  • Hotel near Wieliczka Salt Mine
  • A terrace, a garden and laundry facilities are just a few of the amenities provided at Hotel Artur. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
    • Express check-in, a lift and tour/ticket information
  • Room features
  • All guest rooms at Hotel Artur have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • Other amenities include:
    • Showers, free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Parking on site (PLN 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; PLN 50 for adults and PLN 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Self-parking fee: PLN 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Hotel Artur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Artur?

Self-parking is available for PLN 25 per day.

What time is check-in at Hotel Artur?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Artur?

Checkout is at noon.

Does Hotel Artur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Artur located?

Located in Biezanow - Prokocim, this hotel is 2.4 mi (3.9 km) from Salt City and 2.9 mi (4.7 km) from Wieliczka Salt Mine. Saltworks Castle is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Artur Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked the Hotel Artur. I stayed here on a motoring trip around Poland. I'd visited Krakow previously so access to the city centre was not a high priority. Very convenient for motorways. Nice staff, nice room and nice restaurant.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff! Not the most convenient location but both the tram and airport train are accessible via (longer) walk.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming & Friendly Hotel

Such a lovely welcome from the reception staff. Very helpful and friendly at every opportunity. There was even a personal note left in my room making sure that I ask for help at any time. Fabulous food both at breakfast and served in the restaurant. I would definitely recommend a stay here.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice, well equipped hotel. Has all necessary baby accessories. Could be cleaner though. Not thoroughly vaccumed or cleaned between and under the beds. Furniture is somewhat old and doors squeaky and don't close properly sometimes. Only some rooms have air-con and it is a feature of a 'deluxe' or 'superior ' standard. Breakfast is very good, many options to choose from but a bit overpriced.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly positive surprise

We stayed for one night on the way to the mountains as it was conveniently located for Wieliczka visit next day. We were very positively surprised. Firstly, I booked the room just one (instead of 4!) and with no breakfast. I realised an hour before arrival and the lady at reception was extremely helpful and adjusted my booking on the phone (as I booked family room there was no extra charge). We arrived late at night and there was absolutely no problem to check in. All was quick and smooth. The breakfast was offering a lot of choice of hot and cold food as well as sweets and fruit. Very nice coffee too, we returned for the second cup to enjoy on the sunny terrace opposite reception later. In the dining area, we were greeted with a smile and our children were happy to be able to pick all the food they fancied. On 1st floor there is quite good playroom, where our 4 and 7 year old had plenty of fun before we had to leave. The family room was very spacious and the bed surprisingly, truly comfortable. Overall the decor and furnishings are outdated but clean. Bedding and towels were perfectly fine, too. for a 3* hotel we were truly positively surprised. I believe it is the people who work there that make it also so much better. Thank you for being accommodating, welcoming and helpful!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, the breakfast was AMAZING
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction out our window. Property was lovely
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very accommodating and nice. Great experience
Stayed 1 night in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Wieliczka Salt mine tours. Away from the hustle of Old krakow
Stayed 1 night in May 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
For us it is very nice location and the staff is super ! The only thing thats missing is aircondition! It was very hot in the room
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
A little further out of Krakow downtown than we’d hoped for.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is an extra charge
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Zimmer mit allem was man braucht. Viele kleine Annehmlichkeiten sind in den Zimmern eingebaut.Die Luft ist auch sehr gut wenn das Fenster auf ist. Wir haben uns sehr wohl gefühlt und gut geschlafen. Die Damen an der Rezeption waren sehr freundlich und hilfsbereit.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil malgré l'absence de l'anglais. Personnel serviable et petit espace pour enfants appréciable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo uprzejma i miła obsługa hotelowa. Pokoje przestronne i bardzo czyste łazienki. Śniadanie za opłatą ale każdy może wybrać coś dla siebie. Polecam
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Iiro

Ihan ok paikka. Ihmetytti että miksi ottivat 10 e liikaa maksua huoneesta, mutta ei muuten valittamista. Aamupala oli hyvää. Huppari unohtui hotellihuoneeseen ja siitä kohteliaasti ilmoittivat.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ogólnie OK

Czysta i wygodna łazienka, dobre ciśnienie i odpływ wody pod prysznicem. Pościel czysta, pokój duży. Tuż obok hotelu przystanek i autobus świetnie skomunikowany z centrum Krakowa. Dojazd na kolację na Kazimierz zajmował 20 minut autobusem. Minusy: - duże pajęczyny przy łóżku, brak moskitiery w oknie co w pokoju na parterze zapewniło nam w nocy komary, Chcąc zapłacić za parking drugiego dnia usłyszałam, że parking mamy gratis, natomiast trzeciego dnia poproszono mnie o pełną opłatę za parking bo okazało się, że pani z recepcji miała na mysli kogoś innego. Pomylić gości w prawie pustym hotelu to już mała wpadka, a jeśli już to się zrobiło to wypadałoby przełknąć swoją pomyłkę. Niesmak pozostał.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The breakfast was tasty and we enjoyed the night we spent here. We only did not like that much the bed as it was way too soft. Aside from this, all good.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generalnie OK, standard adekwatny do ilości gwiazdek, czysto, wygodne łóżko, smaczne śniadanie, przy autostradzie. Nie lubię tylko, jak muszę płacić przy zameldowaniu bo czuję się traktowany jak podejrzany o jakieś niecne czyny.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt świąteczny.

Byliśmy bardzo zadowoleni. Pokój czysty, miła obsługa. Położenie super. Duża łazienka.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

CAL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff; very clean and comfortable; food excellent with multiple choice of foodstuffs to suit any nationality / culture; could do with small fridge in rooms or small milk and satellite tv for eg Sky Sports and English-speaking news channel Quite a distance from Kraków but public transport very frequent and right outside - easy to use once system explained and cheap
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Tommy

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wojciech

Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Johan

Liked: Cleanliness
Stayed 1 night in May 2024
Verified

2/10 Terrible

Amar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023