Dear Andrew,Thank you for sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel and found our location convenient. It is fantastic to know that our staff provided you with friendly, polite, and helpful service throughout your time with us. We truly appreciate your recommendation and hope to welcome you back again in the future.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Trevor,Thank you for sharing your experience with us. We are delighted to hear that you had such a wonderful stay and enjoyed our excellent location, friendly staff, superb breakfast, and the facilities including the pool, steam room, and sauna.It is fantastic to know that we could contribute to making your visit to Krakow memorable. Your recommendation means a lot to us.We look forward to welcoming you back for another enjoyable stay in the future.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Sarah,Thank you very much for taking the time to share your wonderful feedback. We are thrilled to hear that you had a fantastic experience during your stay with us. It is heartening to know that you enjoyed the special features of your room, found our staff friendly and efficient, and appreciated the convenient location of our hotel.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Krakow. If there is anything specific you would like us to enhance or improve, please feel free to share your insights.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Jakayla,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing extraordinary service at every stage of the Guest Journey. Our priority is to offer consistent luxury experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Richard,Thank you for your exceptional review. We are delighted to hear that your experience at our hotel was faultless. It is wonderful to know that you found our hotel immaculately clean, our staff extremely polite and helpful, and our rooms stunning.We are thrilled that our location on a quiet road added to the perfection of your stay. Your intention to return and stay with us again is the highest compliment, and we look forward to welcoming you back to Krakow.Kind regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Robert,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. Together with the Team we are thrilled to learn you enjoyed your whole stay and we managed to provide exceptional guest experience. We do our utmost so that the notion of luxury is delivered at every stage of the process. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Robert,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great stay at our property and that our staff made a positive impression on you.We understand that upon your arrival, there was an issue with your booking, particularly with the need for specific bed types in each of the three rooms. We apologize for any inconvenience this may have caused, but we are delighted to hear that our dedicated staff, especially Yana and Arsenii, worked diligently to accommodate your requirements. Providing exceptional service and ensuring our guests' comfort is our top priority, and we appreciate your understanding during this process.Your kind words and acknowledgment of our staff's efforts are truly appreciated. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Sincerely YoursKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Manjit,Thank you for your wonderful review.We are thrilled to hear that you had a really wonderful stay at our centrally located hotel. It's fantastic that you found our rooms generous and very comfortable, with spacious and spotless bathrooms.We appreciate your kind words about our entire team being very helpful. Your high recommendation means a lot to us, and we look forward to the pleasure of hosting you again for another exceptional experience.Warm regardsKatarzyna MyśliwiecGuest Relations ManagerH15 Luxury Palace*****

Dear Andrew,Thank you for your recent stay at H15 Luxury Palace Hotel *****. Together with the whole Team we are delighted to learn your overall experience was great.We wish all our Guests consider us their cosy and luxurious home away from home. It is our priority to offer top-notch service and deliver outstanding Guest Experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted you consider your stay at our Hotel superb.At every stage of service we take delight in delivering exceptional Guest Experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Tanya Marie,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am even more delighted to learn you valued both the location and amenities as well as service that high. We do our utmost so that the luxurious experience is delivered at every stage of the process. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Nathan,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted you consider your stay at our Hotel superb.At every stage of service we take delight in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace ***** and posting this great review. I am grateful you chose our hotel and in particular you valued the top service. Our Employees deliver it with delight every time they liaise with our Guests. Our priority is to offer consistent notion of luxury combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Maureen,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Janusz,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your great review. It has been lovely to be reading such a great feedback. The attitudes and engagement of our staff is indeed cruicial to make a Guest's stay an unforgettable one. We work with people passionate about delivering outstanding service who consider their workplace not only a scope of duties to be performed, but put their hearts and souls into it. I am so delighted you valued the dining experience that much. We pay much of attention to the careful menu selection, quality of products we source locally, as well as food presentation. Exquisite cuisine is a combination of experience, knowledge and passion. The driving force behind is our Executive Chef , Mateusz Suliga.Inspired by the unique history of the palace, he reaches back to the oldest records of culinary historians and regional traditions, applying them to the contemporary. This has recently been aknowledged by Michelin Guide having Artesse restaurant at H15 Luxury Palace listed in the 2023 edition.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Chris,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and sharing your lovely review. Together with the whole Team we are delighted to learn you have just had a perfect luxurious stay at our hotel. Such a review powers us to reach out for more and it somehow assures me we can succeed combining the splendid architecture of the Palace, outstanding interior design and the top-notch service.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Carol,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted to learn you had an enjoyable experience.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Rob,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you valued the top service. Our associates deliver it with delight. I am so pleased you loved our breakfast. Indeed we focus on all aspects of breakfast experience - menu selection, product quality, food presentation and home-made products. We bake breads, smoke meat and fish, produce pastries and jams. We care about choosing sustainable products that we are always ready to tell stories about.Our priority is to offer consistent experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear John,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share this great review. We do our utmost so that the unique overall experience is delivered at every stage of the process. We take delight in delivering exceptional Guest Experience.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Helen,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share such a positive feedback.. I am delighted to know you enjoyed your stay and felt looked after by our team members.At every stage of the service we take passion in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. We hope to have the opportunity to welcome you back at H15 Luxury Palace Hotel ***** soon.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Pedro Jose,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am delighted you valued the location and service. Indeed the corner of St. John's street is a picturesque one, with the hotel building being set between the medieval city walls and the baroque church. The interior design is a great combination of history and high-end technology.And as you kindly mentioned it is also about the service - at every stage we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Kelly,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Johanna,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. We do our utmost so that the unprecedented experience is delivered at every stage of the process. We take delight in delivering exceptional memories.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Shakil,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing well-remembered service at every stage of the Guest Journey. Our priority is to offer the notion of luxury combining the splendid architecture and design with the top-notch service and making it all well coherent.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Stanley,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us such a high rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Julio,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Joseph,Thank you for your recent experience with H15 Luxury Palace Hotel ***** and top-rating us. I am delighted your overall impression has been great and that you have enjoyed your stay at our Hotel.At every stage of service we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Shaaron,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share your lovely review. It has been delightful to learn you enjoyed your stay, especially thanks to the service provided by our staff. At every stage we take passion in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. And this is what we offer every Guest of our Hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Sedarius,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am delighted you described our hotel as a perfect place to stay.Indeed the interior design is a consistent combination of artistic concept, respect for the history of the Lubomirski Palace and high-end technology. The corner of St. John's street is a picturesque one, with the hotel building being set between the medieval city walls and the baroque church. Thank you for complimenting the staff. Their attitudes and engagement are indeed cruicial to make a Guest's stay an unforgettable one. We work with people who consider their workplace not only a scope of duties to be performed, but put their hearts and souls into it. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Stuart,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share your feedback. I am really delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing extraordinary service at every stage of the Guest Journey. Providing consistent experience combined of the splendid architecture, design and the top-notch service is of our priority.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Gee,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and sharing your review. I am grateful you chose our hotel and valued the cleanliness and the staff. Our Employees take care to deliver dedicated and emphatic service every time they welcome, meet&greet or help our Guests. Our priority is to offer consistent luxurious experience combining the splendid architecture and design with the top-notch service.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Yours sincerely,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Sean,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted to learn your stay in Krakow was even more memorable thanks to choosing our hotel. Indeed the location is a great asset - in the quiet surrounding of St. John's Street, neighbouring the famous Czartoryski Museum housing Leonardo DaVinci's "Lady with the Ermine" and next to the beautiful late baroque Piarist church. Thank you for complimenting us on our services - indeed we pay special attention to creating memorable stays.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Annette,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. It has been fabulous to read your compliments - especially those of the staff. We take every step and measure to make sure our Guests feel they have chosen a truly unique and outstanding hotel.Our Employees deliver the service passionately every time they welcome, meet&greet or help our Guests. Indeed the location is a great asset - in the quiet surrounding of St. John's Street, neighbouring the famous Czartoryski Museum housing Leonardo DaVinci's "Lady with the Ermine" and next to the beautiful baroque Piarist church. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Emanuel,Thank you for your recent stay at H15 Luxury Palace Hotel *****. Together with the whole Team we are honoured to learn you gave us high rating. It is our priority to offer top-notch service and deliver outstanding Guest Experience. I am pretty concerned about your points regarding the airconditioning - I will give it a thorough check. Our aircon system is set to an average of 22,5 C in standby mode (no Guest in room) and adjustable down to 19 (Guest's keycard present). The sensor switches the aircon off once the hasp in the window is open.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Randall,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to receive such a high rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Chad,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am delighted your overall experience was superb.At every stage of service we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Guest,Thank you for your recent stay at H15 Luxury Palace Hotel *****. I am truly grateful you shared your feedback. Together with the whole Team we are humbled to learn you gave us superb rating.It is our priority to offer top-notch service and deliver outstanding Guest Experience. We wish our Guests keep the best memories of Krakow and our hotel.We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Izabela,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you chose our hotel and valued the top service. I am so happy you complimented the staff. These are people with a true natural passion that powers them to take an extra mile each time they provide every little bit of the guest experience. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Darrel,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and posting this great review. I am grateful you chose our hotel and valued the top service. I am so happy you complimented the staff. These are people with a true natural passion that powers them to take an extra mile each time they provide every little bit of the guest experience. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Darrall,Thank you for your recent stay at H15 Luxury Palace Hotel *****. Together with the whole Team we are delighted to learn your overall experience was great.We aim at delivering the perceptions of a cosy and luxurious city retreat, a home away from home. We hope to have the opportunity to welcome you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Karolina, Thank you for such kind words regarding your stay at our hotel. Not only do we try to take care of our human guests, but we also pay great attention to making our furry guests feel special and safe with us. We are glad that another of your stays went well! I hope that we will be able to host you again in the near future! See you there! With greetings from sunny Cracow,

Dear Simon,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and top-rating us. I am so delighted your stay in Krakow was even more memorable thanks to choosing our hotel. We are focused on providing extraordinary service at every stage of the Guest Journey. We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Milutin,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and taking the time to share your fantastic review. At every stage of the service we take passion in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining experience. We believe the natural, engaged professional relation is vital to feel like home. And this is what we offer every Guest of our Hotel adding to the splendid architecture and charming interior design.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Bruce,Thank you for your recent stay at H15 Luxury Palace Hotel ***** and your high rating. I am truly delighted you valued our heartfelt service. At every stage of the process we take passion in delivering exceptional Guest Experience, whether it is SPA, breakfast, bellman service or dining. We believe the natural, engaged professional relation is vital to feel like home. And this is what we offer every Guest of our Hotel.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear Guest,Thank you for your recent experience with H15 Luxury Palace Hotel ***** and top-rating us. At every stage of service we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****

Dear David,Thank you for your recent stay at H15 Luxury Palace Hotel ***** taking the time to place your great review. I am pleased your overall experience was really delightful.At every stage of service we take passion in delivering exceptional Guest Experience, so that the good memories of Krakow and our hotel last even longer.We hope to have the opportunity to host you at H15 Luxury Palace Hotel ***** soon again.Sincerely yours,Marcin ZiobroGeneral ManagerH15 Luxury Palace *****