Urbana Hotel Guide - Krannert Center for the Performing Arts hotels in Urbana, United States of America.

"The staff was great; very comfortable bed and room"

"Room is clean "

"We had some noisy neighbors but they did not stay up late. The breakfast was good and all the staff were friendly and helpful."

"The breakfast was very mediocre and you can tell the place needs to be updated."

"Clean room, air conditioner worked. Bed was good. Shower water pressure was great! Pets are welcome."

"The only thing was not happy with pool was not available and didn’t state that when we booked it. If I would know that I would have not booked it. We have several kids that were looking forward it before they played for their tournament. "

"Beware. Avoid this hotel. We paid in full, through Expedia, a couple of weeks prior to our check in. Processing of that payment was confirmed through PayPal, & Expedia confirmed payment to Home2Suites by Hilton in Champaign IL. However, Home2Suites processed a second payment the day of our check in, through the debit card on our Hilton rewards account. I have spent several hours in communication with the hotel to resolve this, to no avail. They are aware payment in full was made prior to our arrival. They have seen proof of that. No return communication has been attempted from the hotel’s manager. Expedia is now taking over responsibility of communicating with the hotel. However, Expedia noted that they had difficulty with the front desk of the hotel answering the phone. Yes; this happened multiple times for me, too; I had to press option of “reservation”, simply to speak to someone. That was a consistent issue during the stay as well. In addition, breakfast was lacking, & that is the most polite way to say that. Staff person at breakfast said they would refill items that were gone at the time we started breakfast, but that was never done. Upon researching regulatory agencies to notify of this hotel’s fraudulent charges, I became aware that there is a historical pattern of fraudulent charges made by Hone2Suites in Champaign IL. We will never return to this hotel. I wouldn’t roll the dice if I were you."

"Parking was really close! It was confusing on how to find out where to check in at."

"Clean room. Comfy bed. Great breakfast. Convenient location."