Rooftop terrace
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Reviews of Hotel Terrace Kutaisi

3 out of 5
Hotel Terrace Kutaisi
10, 26 May II Aly, Kutaisi, Imereti

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, has great views from the pleasant roof top bar and the breakfast is more than decent. The staff are wonderfully friendly and are so helpful. My room was fine but the curtains didn’t meet properly and I need total darkness to sleep well. Other than that the hotel was extremely good value for money, they arranged a transfer from the airport which was only a euro or two more than the Uber/Bolt rate.
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, helpful staff
Location in quiet, cute neighborhood close to center of town by foot. Good breakfast and helpful staff. Funky bar on roof
Stayed 1 night in Aug 2023

10/10 Excellent

Elchin

Stayed 1 night in May 2023

10/10 Excellent

Natthanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Apr 2023

4/10 Poor

Danny

The first night was a disaster. A group had a party and the party lasted until about 3 a.m. There were people running and screaming in the hallway. After the first night, it was more quiet. The problem is that the advertised bar is never open. The majority of the staff is very friendly, but one worker was extremely rude.
Stayed 7 nights in Mar 2023
Response from Andria on 6 Apr 2023
Hi Mr Danny.The first night was indeed noisy, because after the bar closed, guests snuck in on the terrace and hosted their own party, the administrator got up and told them to return them to their rooms. We apologized to you about the noise and promised you there would be no more disturbance in that regard. As you say, the bar was never open, which is completely false and misleading. The first day, the receptionist told you the bar was open and you could go there, you declined. The second day, the bar did open 30 mins late because of technical issues, but as soon as it opened, you were invited to the bar for a free bottle of wine, which again you declined and said you were going to another bar - (You did not go anywhere that evening). And the third day, you went up to the bar, the bartender was there and asked you if you'd like anything, you said "No, thanks, I'm just checking", asked the closing time and said you'd be back, you returned 2 hours later and the bar was still open and the bartender was still there, you just looked around and went back. If our "version of the story" is not true, you can ask the other guests who were at the bar during these days. And we can actually get you in touch with them. But again, what you are saying is just utter lies.And could you tell us which worker was rude? Best regardsHTK Administration

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. High-recommended
Stayed 1 night in Aug 2022

10/10 Excellent

Vincenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Dimitri on 18 Jan 2022
Thanks for the reviews :). We will always be happy to receive a guest like you.See you soon

8/10 Good

Matías Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay considering the alternatives.
We have looked for other hotels in the area and there are not many options, so we reserved one night in this hotel and the staff was friendly, and the hotel was clean. You need only 10-15 min walking to reach the city center of Kutaisi. In the room you can find AC, tv and a fridge which is very good for the price. The breakfast was delicious, we really loved the homely atmosphere in the restaurant. The view from the terrace was worth seeing, unfortunately in the bar they served only snacks/drinks, not the 'real' food that we had expected. At the end we were happy considering the price, the breakfast and the hospitality.
Stayed 1 night in Dec 2021
Response from Gio on 21 Jan 2022
Thank you!

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, quiet but in close proximity to city centre. Great balcony with views over the city. Kitchen ladies were great in ensuring you enjoyed your breakfast.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
A lovely, clean room with a comfortable bed. Best of all, a fantastic view overlooking the city and a sweet balcony. The staff were friendly and helpful.
Stayed 2 nights in Sep 2019
Response from Giorgi on 28 Sept 2019
Thank you very much!

6/10 Okay

Mel, Sydney

Liked: Cleanliness
No sheet on the bed, just a scratchy small hospital blanket. When i went and asked for a sheet i was given a single bed duvet cover. Bed was hard and creaky. Pillow was soft.breakfast was good. Bit expensive for what you get.
Stayed 2 nights in Aug 2019
Response from Gio on 21 Aug 2019
Thank you

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, property conditions & facilities
For taxi IT was dificult to find IT. Need More advertisement.
Stayed 6 nights in Apr 2024

8/10 Good

Kasper

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ulrike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
The most beautiful rooftop bar with really good wine and a very knowledgeable bartender who made good recommendations. Super nice room with a big balcony and a view. Extremely friendly staff. Very quiet at night. Cute breakfast buffet with windows to a beautiful garden.
Stayed 3 nights in Sep 2023

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wittiko

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!
The staff was really friendly and the breakfast was really good!
Stayed 3 nights in Dec 2019
Response from Giorgi on 19 Dec 2019
Thank you very much!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Giorgi on 28 Sept 2019
Thank you very much!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Gio on 7 Aug 2019
Thank you very much!

8/10 Good

jose a.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen hotel, con unas vistas muy bonitas (en una colina). El personal es muy amable. Lo más negativo es que está a unos 10 minutos andando del centro de la ciudad.
Stayed 4 nights in Jun 2019
Response from Gio on 2 Jul 2019
Thank you very much!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal. Leckeres Frühstück. Eine unglaublich tolle Dachterasse lädt zum Verweilen ein.
Stayed 1 night in May 2019
Response from Giorgi on 30 May 2019
Thank you very much! We will be happy to see you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, goed onderhouden, prettige kamer, vriendelijk personeel.
Stayed 1 night in May 2019
Response from Gio on 15 May 2019
Thank you very much!