Kutami Hotels

"Located at the hilltop, the ryokan gave us serenity and calmness. I particularly loved the big terrace on the 1/F where we could see the city lights. Staff, Manager in particular, were extremely helpful. Dinner and breakfast were nice. "

"It was comfortable."

"New hotel but very crowded. The breakfast is great. Sauna is a bit small. Overall 9/10 good price option if you want to go to kumamoto tmr"

"清潔感があって過ごしやすかったです。とても楽しい旅行になりました。ありがとうございました！"

"Love how clean the rooms are and how nice the staff are!"

"It was very nice to stay in an old, traditional Japanese house, renovated with a lot of taste. The dinner and breakfast were delicious and everyone was very kind and welcoming. Thank you for the very nice stay 😊"

"Best location set between the riverfront and the famous local park! The staff are all very well mannered and patient."

"Staff was super nice and room was just what we needed."

"Great location - right by the station, shops and restaurants. Great breakfast served by friendly ladies. Quiet, comfortable room "

"Modern and new ryokan located out of nowhere in a secluded location. "

"The hot spring is good and 13 kinds of sauna are very nice. There are also mini zoo and strawberries farm therein. Good to stay there with kids."

"The Still hotel is perfectly located in Ozo. Less than a minute walk to the Higo Ozy train station. You’ll find plenty of taxis and buses there as well. The hotel itself is relatively new, and is very well maintained. The staff is very friendly and helps with whatever you need. The rooms are great, spacious bed, wet room and toilet room with bidet. Fresh linens, towels and pijamas every day even if you don’t have room service. A neat bag will be placed on your door including a bottle of water....

"Our stay at the NIPPONIA HOTEL Yamefukushima Merchant Town was truly exceptional. The room was outstanding – stylish, spotlessly clean, and designed with great attention to detail. The location in Yame’s historic district is also ideal for exploring the area and enjoying the atmosphere of the traditional merchant town. What impressed us the most, however, was the staff. They went above and beyond to ensure that we had a wonderful time. Whether it was making reservations, answering questions, or...

"バスタブが湯を溜め、水抜きをすると、 排水溝から湯がが溢れ水浸しになった。 ドレインシステムの老朽化か、詰まりがあったのも。古い感じで染みもあり、臭いもした。 フロントにはその旨説明し、次の部屋の利用者がびっくりしないように、適切な対応をお願いしておきました。 また、チェックインの際の情報として、 Wi-Fiの説明、枕の追加、製氷器などの追加説明がなく、サービスの有効な案内がなく、残念だった。せっかくのサービスの用意が生かされなかった。"

"Hotel is quiet day and night, clean and staffs are super polite friendly, lots of parking, breakfast finishes at 9:00, food stalls in 3 minutes walking … perfect for staying a week "

"Lot's of anime merch stores, local breakfast, udon and soba store, and calm peaceful neighborhood. "