Indoor wedding

Reviews of Symphony Style Hotel Kuwait

4 out of 5
Symphony Style Hotel Kuwait
Arabian Gulf Street, Salmiya, Hawalli Governorate

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

HAMAD, Muncie

Disliked: Cleanliness
Room service food prices are super crazy high, staf of room service are super stupid
Stayed 1 night in May 2024

10/10 Excellent

Ghada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, yet very well-maintained amd very vibrant. The staff has all been professional and quite helpful. I would definitely stay there again!
Stayed 2 nights in May 2024
Response from Crystal on 22 May 2024
Dear Ms. Ghada,Thank you so much for taking the time out to share your valuable feedback on Expedia.We are pleased to learn that your stay with us was wonderful.We highly appreciate your kind words about our team provide the services we provide and we hope your stay in our hotel was delightful.Once again thank you so much for choosing Symphony Style Hotel it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon.Sincerely yours,Crystal AlmoroGuest Relations Manager

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice, Very helpful and wonderful staff
Stayed 2 nights in Apr 2024
Response from Crystal on 23 Apr 2024
Dear Mr. Sammy, Thank you for taking time to complete our survey following your stay. We are delighted to know that your overall stay was enjoyable. We are looking forward to welcoming you back in our hotel. Sincerely, Crystal Almoro Guest Relations Manager

10/10 Excellent

Mark, Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and view
Stayed 1 night in Feb 2024
Response from Crystal on 12 Feb 2024
Dear Mr. Mark,Thank You for Staying at Symphony Style Hotel.We are very happy to hear that you enjoyed your stay with us.Looking forward to seeing you again.Thank you and Regards,Crystal AlmoroGuest Relations Manager

10/10 Excellent

AHMED

Stayed 2 nights in Jan 2024
Response from Crystal on 11 Apr 2024
Dear Mr. Ahmad,Thank You for staying with us looking forward to welcome you back.Thank You and Regards,Crystal Almoro

2/10 Terrible

Reem

Disliked: Staff & service, property conditions & facilities
Very difficult to park due to construction Took over an hour to get my car from Vallet because they lost my car keys Manager Hazem didnt follow up or show up to resolve the issue If this is how they handle small things like car parking, i can never imagine how they would handle an important event or celebration Highly dont recommend, so many hotels in Salmiya book else where
Stayed 2 nights in Jan 2024
Response from Crystal on 28 Jan 2024
Dear Ms. Reem,Thank you for your feedback and share with us your experience.We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests,We have thoroughly looked at all the points mentioned and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future.I hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future.Best Regards,Crystal AlmoroGuest Relations Manager

10/10 Excellent

Thomas, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. At the moment the immediate surroundings of the hotel are somewhat haphazard.
Stayed 1 night in Jan 2024
Response from Crystal on 28 Jan 2024
Dear Mr. Thomas,Thank You for your time to review us in Expedia.We are delighted to know that you enjoyed your stay with us and we delighted you by assisted on the highest level of guest service as Symphony Style Hotel is dedicated to. We are looking forward to welcome you again.Thank You and Regards,Crystal AlmoroGuest Relations Manager

10/10 Excellent

FAHAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Crystal on 28 Jan 2024
Dear Mr. Fahad,Thank You for your time to review us in Expedia.We are delighted to know that you enjoyed your stay with us and we delight you on the highest level of guest service as Symphony Style Hotel is dedicated to. We are looking forward to welcome you again.Thank You and Regards,Crystal AlmoroGuest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old and dated
Great service but the hotel is in pretty poor condition. It's very dated and in pretty poor condition for a 5 star hotel. I've stayed in 3 star hotels in better condition.
Stayed 4 nights in Dec 2023
Response from Crystal on 28 Jan 2024
Dear Valued Guest,,Thank you for your feedback and share with us your experience.We are always keen to receive guest feedback, and we regret that this experience was not up to the level of service we are always devoted to provide to our guests,We have thoroughly looked at all the points mentioned and have shared them with concerned team members, to use them positively in order to rectify and avoid them in the future.I hope to have another opportunity to welcoming you again to Symphony Style Hotel Kuwait in the future.Best Regards,Crystal AlmoroGuest Relations Manager

10/10 Excellent

Mutaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and very friendly staff. The location is wonderful; well situated in Salymia market, facing the Arabian Gulf, and close to at least 2 shopping malls.
Stayed 2 nights in Nov 2023
Response from Crystal on 7 Dec 2023
Dear Mr. Mutaz,Thank you for your continuous interest in Symphony Style Hotel and for taking time to share your experience with us on Expedia. We are delighted to learn that you are enjoying your stay with us. We are always devoted to make all of our guests comfortable and happy during your stay.We are a happy to welcome you back!Best Regards,Crystal AlmoroGuest Relations Manager

8/10 Good

Dalal

Stayed 1 night in Jun 2023
Response from Gilbert on 3 Jul 2023
Dear Ms.Dalal ,Thank you for choosing Symphony Style Hotel .We are delighted to learn that you have enjoyed your stay with us.We are looking forward to welcoming you again in the near future .Best regards , Gilbert Guest relations officer .

8/10 Good

Werner

Stayed 4 nights in Jun 2023
Response from Nisreen on 14 Jun 2023
Dear Mr. Werner, Thank You for staying at Symphony Style Hotel Kuwait!We are delighted to know that you enjoyed your recent stay with us. Looking forward to welcoming you again. Thank You and Best Regards,Nisreen SanwariReservations Supervisor

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Nisreen on 13 Jun 2023
Dear Mr. Ayman, Thank You for staying at Symphony Style Hotel Kuwait!We are delighted to know that you enjoyed your recent stay with us. Looking forward to welcoming you again. Thank You and Best Regards, Nisreen SanwariReservations Supervisor