Benidorm Hotel Guide - L'Aiguera Park hotels in Benidorm, Spain.

"The breakfast was lovely as were the staff...the room was cleaned daily and although spotless I expected it to be more modern. I stayed in the privilege room and the shower although clean was a bit grubby and had a damp smell which lingered in the room."

"DO NOT stay here unless you want a dose of food poisoning!!!! This is no way a 4 star hotel. Three of us on the first day went down for dinner in the hotel restaurant. We ate at 9pm and by 9.30 pm we were all vomiting. Seems a coincidence!! By 1am we were so ill we had to get a doctor to come out and give injections to stop the vomiting and diarrhea. Spent the next day in bed and it came to our attention that lots of people in the hotel were ill. When we spoke to reception they denied any issue and told us it was stomach flu!! We never ate in the hotel again and had to spend extra eating out. Staff also in the hotel were very rude - as if trained to be so!!! Everything a bother to them and a big attitude. Lifts so slow and one broken for a few days. The list could go on and on and on. This placed should be inspected by health and safety. Terrible."

"The staff were so friendly and the hotel is very clean "

"Receptionist was really helpful and friendly. He knew my name every time i walked passed and made a point of saying Hello. Not sure of his name but 10/10 for customer service."

"Well positioned hotel clean & comfortable staff I encountered very friendly. Roof top lovely addition. "

"We had an issue with our room but they moved us to another room. Nice and clean and good view from balcony. Pool bar was not open when we were there but not a problem."

"Rooms spotless,modern and bed and pullow so very comfortable, will definitely be back , location is fantastic. Highly recommend this hotel"

"Second stay here and standards still just as high as when first opened. Great staff and food is excellent. The roof terrace is a must "

"Room was small but bed was comfortable. Air conditioning was good but would have like the floors cleaned. Breakfast was ok but very limited only had 2 different fruits and yogurt some days. Didn't have a very regular supply of breakfast foods. The receptionist was not very friendly."