La Cisnera Holidays

We went for stag do and found that location wise it was perfect. The Breakfast wouldn't meet the standards for everyone but for what you pay there was no complaints. There are also plenty of alternative places within walking distance if you want to get food. We also visited Siam Park which is about a 10/15 minute walk from reception but be prepared as it's uphill. The reception staff were great and polite and the pool was big and warm. It did look like they had some Childrens entertainment there and they advertised a foam party, I wouldn't regret staying there again.

This hotel was exactly what we needed. Just a short drive from the airport and a lovely little resport. Local shops and food on your doorstep, close to the beach and a lovely pool! The room was clean and well equipt and their restaurant on site was delightful. All of the staff were super helpful and couldn't do enough for you! All were very friendly and considerate of the fact we were traveling with a baby. Highly recommend this place!

We loved our 3 day stay. The reception staff were wonderful. We had an issue with our room and they accommodated our request to upgrade. All staff members are very professional and helpful. The food was delicious and many dishes to choose from. It’s a 15 minute walk to the beach and plenty of things to see. Don’t hesitate to book!

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.

Excellent hotel with so many amenities. The view alone makes the stay worthwhile however the hotel also includes so many activities especially for families. There’s a large pool, a baby pool, and a heated jacuzzi for adults. There’s a bar, restaurant and store on sight. Perfectly located to downtown shopping and restaurant. Highly recommend this place.