La Destrousse Hotels

"I have stayed at many Toyoko Inns in Japan and expected the same level of integrity here, but unfortunately, my experience at the Marseille location was marred by the "disappearance" of my belongings and a dismissive staff. I checked out of Room 226 at 12:00 PM and accidentally left my MacBook charger and a universal adapter plugged into the wall. I realized the mistake and called the hotel at 2:24 PM. Initially, I was told items are always logged during cleaning. However, when I called back at 5:00 PM, I was told nothing was found and was repeatedly told I must be "mistaken." Between 12:00 PM and 2:24 PM, only staff had access to the room. Since the items never made it to the lost and found log, there is no other conclusion than that they were taken. It is incredibly disappointing that a brand known for trust has staff that would treat a guest’s property this way. If you stay here, double-check your outlets—anything left behind will likely not be returned."

"It's a lovely hotel and the staff were very nice but things could easily be improved. First of all, we were given a key which let us into somebody else's room. Then there was only one set of towels in the room. Also, the cleaner came but hadn't marked away my coffee cup stain on the bedside table. However, the bed and sheets etc were all pristine. The shower is quite far away from the pool, which means people use the pool without showering, and there's no changing room there. There isn't much open nearby on a Sunday evening, even early evening, which they can't do much about. It'd be a great location if you were taking the boat to Corsica but it's quite a long walk to Le Vieux Port (which was okay with us). "

"Good breakfast, great sitting area. Studio kitchen needs more storage unit"

"The room was nice and the price was very reasonable. The staff were engaging and fun to talk with! We had a very nice stay and I would book this hotel again."

"Breakfast was lovely. Location was central and the room was beautifully and thoughtfully decorated. "

"Outstanding service and a terrific location w a tremendous view of the Cathedral. Breakfast on the veranda is amazing. The CHOICE if visiting Marseille. "

"What a fabulous hotel! Brilliant location and amazing family room- very spacious and lovely balcony overlooking the port. The staff were very friendly and accommodating. Would recommend for a stay in Marseille!"

"Personnel très accueillant et sympathique, très bon petit déjeuner "

"Good location and amenities such as kitchen and laundry that make the stay pleasant."