La Encrucijada Biosphere Reserve

We stayed in the tower suite. Everything was great. The staff was very attentive and the room service was great. I enjoyed the property and also the atmosphere. The day parties were fun and there was always something to do. My only issue is the pool being closed so early. Open the pool at night. Allow people to party into the evening around and in the pool. That would make the experience much more enjoyable for a lot of people.

This was my first solo trip and this hotel made me feel safe, at ease, and relaxed. It's absolutely beautiful and peaceful. Not the loud noise that you hear in Cancun which i understand but it was the perfect getaway from the city life. Beautiful views, sunsets and sunrises... activities by the pool and the excursions are amazing. I was treated like a VIP guest and it was just little old me... highly recommend it

The hotel is slightly dated, but the restaurants are really nice and the kids loved the pool areas. Great stay overall.