La Escalona Holidays

The property is a little dated and needs to freshen up in areas. But it is clean and the staff work tirelessly to keep all area's clean and tidy for guests . The food is ok but can be improved on. Overall I enjoyed my stay and close to the shops and amenities.

Hotel RIU PALACE . The best Tenerife.

Staff very friendly and helpful. Food was excellent

My husband and I stayed here for 5 nights. When we arrived, the lady on the front desk was welcoming and friendly. We checked in but we were too early for our room. We were able to change our clothes in the hotel toilets and leave the car in the carpark. We went for a few drinks and came back when the apartment was ready. We were on the 6th floor and the view from the balcony was lovely. The apartment was very clean although needed some attention in places with regards to décor and previous repairs. The downside for us was no aircon or fan in the bedroom. The blind at the window didn't open and we had to sleep with the patio doors open at night, to get air flow, to try and cool the room down. That meant some noise from outside could be heard. It would probably have been worse on lower floors so we were glad to have been up higher. The WIFI was ok but not very strong in our apartment. There was a cleaner that came every day, emptied bins, swept round, tidied beds, changed towels etc. The pool area looked clean and well maintained. Every day someone was cleaning down sunbeds, sweeping up, and cleaning the pool. The hotel itself, is in a great location close to supermarkets, shops and entertainment. We strolled down to the front most days, only taking around 5 minutes or so, to find bars and restaurants. We booked this last minute for a short getaway and we had a lovely stay other than it being warm at night for sleeping. We would stay here again in the future.