La Florida Holidays

Hello, just wanted to share with you all that my experience with the entire team at Hotel Playa Mazatlán was incredible! From the start when we got to the gates the guards were so nice but very meticulous with security ( that was a huge piece of mind) then the lobby staff are amazing and it was cool sooo a huge plus too! Than the bell boy and the rooms,the room cleaning staff as well as the pool and restaurant's staff were amazing and the FOOD, the FOOD IS DELICIOUS!! Literally music, games or shows every single night! I recommend 100% without a doubt! I will come back next year with more family. Kathia Lopez

We stayed in a 3 bedroom villa. The house itself was nice. Tile floors. Fill Kitchen. Each room had its own air conditioning unit. Master bed and bathroom were spacious. Each bedroom has its own on suite bathroom. We paid for all inclusive meals and beverages. I would not do that again as the 4 restaurants on property were average at best. Mazatlan offers amazing seafood. We would stay again, just choose to eat elsewhere.

room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.

Clean room, great customer service and the food was great

The room we received was fantastic as well as the maid service. Food and drink quality was very good