Lachapelle Hotels

"Fab stay, lovely location - would definitely book again"

"The staff were so friendly as always. Rooms very clean"

"Everything was great with our stay however, the rooms air conditioning was eaither not working or set to a certain temp and wouldnt adjust. Changed it between 19 and 17 but no change, after long day of driving we just wanted a bed and sleep. I would certainly go back to this hotel as every other aspect was good. Friendly staff, great food at the attached restaurant and pleasant rooms outside of HVAC issue."

"The car parking was nothing like described. The onsite parking was “full”, despite arriving as soon as check-in opened. Also it’s unreservable. There was no street parking nearby and the receptionist’s best suggestion was to park on the boulevards 10-15 minutes walk away. I cannot walk that. After circling for 40 minutes in hope of a space opening up, I gave up and checked in at a different hotel with a genuine car park. If parking matters to you, don’t stay here. I can’t comment on other facilities, though reception looked ‘tired’."

"Parking easy and secure, good wifi connection"

"We just spent the easter weekend there as a group of 9; 6 adults and 3 kids (aged 9 to 5). The property itself is beautiful and picturesque of a french villa. The added bonus of an indoor pool, with hot tub and sauna was why this place was a winner. The kids had soo much fun and there are plenty if games and toys for the kids too. One detail to mention is that the annexe part of the building is apparently for groups of 10. I opted to purchase this additionally once we got there as the bathroom/shower facilities to accommodate 6 adults was not suitable for us. The open bath in the upstairs bedroom was not practical for us, so the 4 adults in the main building shared the one bath shower in the downstairs room. The annexe was comfortable for me, my husband and 3 kids. The only let down here was the lack of hot water available. 2 of us showered one afternoon after swimming and we had no hot water after that and until we left the next day, so had to use the pool shower which is open. I informed Darina and she was very apologetic and couldn't understand why. My point here being that she was contactable and very helpful throughout our stay. She always responded to my messages and we had a few questions whilst there. I would highly recommend this for families that are able to share shower rooms. The garden is soo big and beautiful. All in all we had a great time here and created some wonderful memories. If you are thinking to book something that will keep the kids entertained, do it."

"Rooms were great, clean and bright. All renovated. Lobby area was nice with the barn restaurant all in one place. "

"Had to wait at reception for staff to appear! Rang bell 3 times. Knocked on door marked private. Called out. Phoned property, rang in front of me - no one answered. Sent message. Finally someone arrived from one of the hallways but passed us and went into breakfast room with out saying anything. Then came back out to check us in. No apologies. Also we paid for breakfast but next morning my husband was very sick, had been up all night vomiting, so I had breakfast alone and did not get refunded for my husbands breakfast! "

"Couldn't check in and tried to contact the property several times but no answer."