Lagoons Hotel Guide - Hotels with Pool in Lagoons, Montego Bay

"The housekeepers always kept the room cleaned daily. They were seen cleaning the property thoroughly. Staff was extremely welcoming and helpful. The views at the hotel was amazing and the food is incredible! Best resort stay I have been to"

"Our whole experience was definitely not as advertised, but the multiple issues with the food were the most disappointing. We paid for an all-inclusive resort & this place is not one. We had no running water 2 days of our stay. Every day of our stay, we tried to order drinks at the pool bar but couldn’t due to no clean cups. This resort advertised that they have several restaurants but in reality all they had was the buffet & The Grill by the pool.  The Grill was only open a few hours in the afternoon (actual open hours were inconsistent), regularly unable to serve food due to no clean dishes, & were regularly out of one or more foods for multiple days. The buffet was very small, regularly out of plates, the food on the buffet was inedible. Same few items every single day, food looked old & there were flies landing it. Tried to eat there multiple times but ended up leaving without eating. Buffet wasn’t open all the time, leaving gaps of several hours daily where no food was available at this “all-inclusive” resort. They claim to also have an Italian restaurant and a deli. The Italian restaurant was 4 tables set up by The Grill with a very small menu of items you could order. You had to make a reservation prior to 3:00pm in order to eat here. We tried this option a couple of times & the food was as inedible as the food at the buffet. The deli only had stale ice cream cones & leftover melon from breakfast buffet. Inconsistent hours, rude employees."

"Staff was great. Buffet better than the restaurants"

"An older resort with rooms similar to old cottages. But it was very clean and the restaurant had excellent food. Also had 2 pools and was accessible with ramps on the property. However, had to climb stairs to our room. Very basic but conveniently close to airport."

"The staff was respectful and kind, I will be going back."

"Hotel was Beautiful and clean. Front desk staff was not friendly"

"Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. "

"This place was OK. It was very cheap so it was caused efficient but there’s a lot of things that could be worked on when I visited. They’re supposed to have like a snack area, but none of the snacks were stocked up so I had to do a lot of orders for food, which is not no problem, but it would be nice if that’s what the place offers for them to have it the first room that I went to the AC wasn’t working, but the staff was helpful and accommodated me to another room, but I feel like the sheets weren’t cleaned. There was stains on the toilet, etc.. The TVs weren’t working couldn’t connect to the Wi-Fi. Couldn’t enjoy television at the least but honestly, it was OK for where it was. If you don’t mind the hotel, you just need somewhere to lay your head. It’s not a bad place at all. I barely saw any bugs. She’s probably little ants here and there, but that’s typical in Jamaica."

"Great stay. Hospitable staff except one at the jerk at sunset. Female chef not so receptive, maybe because we are Jamaican, but all others were great, Will definately go back"