Laguna Hills Holidays

The vegetation/flowers/hedges were beautiful and professionally maintained. The buildings of the resort were walkable but we greatly appreciated the golf cart service which was quick and frequent. The maps and directions were well laid out. The staff was incredible, the ala carte dining was top notch! From check in to check out, we had amazing service.

Concierge was amazing. Room was perfect!! Loved my pool. Loved my bottle of champagne when I arrived. The hotel had everything I needed.! Food was delicious!

We enjoyed our stay at Hacienda Encantada very much. We had an all inclusive package. Food was excellent at all the restaurants we tried ( Barollo, O

Great restaurants like Yuhi and Sofia. All your restaurants should have the food taste and service like these two. Guacamole food tase, quality and service were horrible. Promenade food quality, service and presentation was excellent but the tase was not great. Just below average. Most of the things tasted like cafeteria food. Rooms have smell from bathroom and damp sofa. Need ventilation and replacement of sofa with water resistant furniture. Some staff had bad attitude towards customers but most had an awesome service and attention. Pools and beach were awesome. Clean and beautiful. Good job. Finally add fresh natural cocktails to your drink options. Everything you serve is pre mixed. Makes the hotel look like a low end.

The food at the restaurants was excellent!